As far as the cd drive goes, get that replaced cause with the door closing and shuttin on its on, it could broken pieces of debris in there thats causing it to do that or the board inside of the cd drive is broken so either way replacing that would solve that issue.
As far as the USB ports are concerned, try hooking up other USB devices such as a USB keyboard, USB Mouse, flashdrive. Try other things to see if you get the same thing, if you do then that means the motherboard is bad cause all of those ports connect to the motherboard.
As an alternative solution to try, if you don't have anything important to save off of the hard drive, you can restore your computer back to factory defaults and then try the usb ports again and if they still dont' work then you know for sure the motherboard is bad. At that point you can replace the motherboard or find a USB card that plugs into one of the PCI slots. That would give you other usb ports to try.
124 views
Usually answered in minutes!
×