When finally open,If you click on a folder saved to the drive it shows the hourglass for a few minutes but doesnt really access anything in folder. Every step you take it starts thinking again for a long time.I can see whats in the folders but cannot acesses anything!! Its model # 96300-40001-001
Usb cable is ok tried other cables also. The Acess light stays on for long periods of time also.
SOURCE: Need to know where to purchase SimpleTech 96300-40001-001 12V 2A AC Adaptor
My AC adapter is fried too and I have only used this maybe a dozen times in the last year.
SOURCE: SimpleDrive I cannot retrieve files; Model No. 96300-40001-001
I feel the problem can be something else as well.
The message "Photo Gallery can't open this picture because it might have been deleted or is in a location that is not available" can be because the Photo Gallery program that you use to view pictures in your computer.
First, try this, right click on the picture and click on "Open With". This will give you a list of all programs.
Here, you can select "Windows Picture and Fax Viewer" and place a check in the check box below that says "Always use this Program.." and click OK. See if this works.
I would also like to know if you are able to open other files on this drive except picture files.
Also, the document that you are trying to open, what's the file type for this document.
You can try one more thing that will help us to isolate the issue.
Please note the next step we are going to do is just a diagnostic step and we will revert back to the original settings after this step.
Now go ahead and try to open your pictures and documents to check if its working.
If not, then try the fixes provided by other friends above.
Even if it works after MSCONFIG, that will show that there is some other program/spyware creating this problem and in that case try uninstalling any recent programs you installed and Run the complete virus and spyware scan.
Please let know if you need any further help.
SOURCE: USB external hard drive driver
If you go into Computer Management and go to Storage > Disk Management. You'll see the partition there. Right click on it and assign it a drive letter. You will be able to access it from there.
SOURCE: I accidentally lightly stepped on my SimpleDrive
Hello!
I hate to say it, but I bet the drive is wrecked.
The insides of a hard drive are like old vinyl records staked on top of each other with just the smallest gap between them. An arm or "head" zips back and forth in this space reading the little magnetized bits on the "platter" and that's how it saves and retrieves stuff.
If you stepped on it just right, even lightly, you may have smashed that delicate little arm.
You could download a hard drive diagnostic program from SimpleTech (if they offer one) or use the 30 day trial of a product called System Mechanic from Iolo.com (Click on the link; look around the middle of the page for "Download Free Trial"; You don't have to fill in the information unless you want to). This is a really good product and may be able to help determine if the drive is permanently wrecked or if it can be repaired.
Good luck! Remember to rate the solutions!
SOURCE: I have a Model 96300-40001-001
Try to put in another usb port,if not change the usb cord.Good luck.
You have to be the computers administrator to change any values on any hard drive on your computer
click start control panel user accounts on the users tab click the name of the computer administrator you must have full control
click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options
select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box
then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7
click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP
click start right click on my computer select open Click start control panel scroll to folder options view place a tick in show hidden files folders and drives
Right click the icon of your usb drive (It should be E:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.
this may vary depending on your operating system
Hope this helps.
Follow these steps to display hidden files and folders.
Open Folder Options by clicking the Start button 
, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files and folders, and then click OK.
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