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Problem with my tomtom go 910, was working perfectly until i went on vacation for five weeks. Went to use it and could not switch it on so i thought the battery must be low, so i was going out in the car and plugged it in to charge. After a while i managed to switch it on but could only get the tom tom logo and then could not switch it off, the battery ran down now nothing. CAN SOMEONE "HELP"

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Ekse

Master 13,435 Answers
Posted on Apr 04, 2008

Ekse

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Joined: Feb 11, 2008

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1. Connect the GO to your home charger and charge it for at least two hours. You need to charge your ONE or GO300 for at least 2 hours using the 12-24V cigarette lighter adapter in your car.
2. Check if the green light on your GO lights up when connected to power (RIDER does not have this light).
3. Leave your GO connected to the power cable and RESET it using a straightened paper clip
4. Press the ON/OFF button for at least 3 seconds.

To reset your TomTom device:
1. Charge your device.
Charge your device for at least 2 hours. Make sure the charging light on your device is on (except RIDER which has no charging light).

2. Remove the SD card.
If your device uses an SD card, remove it.
3. Reset your device.
Use a straightened paper clip, or something similar, to push the reset button. For a visual representation of the reset button, see below.
4. Turn your device on.
Press and hold the On/Off button for at least 4 full seconds.
5. Insert the SD card.
If your device uses an SD card, insert the SD card.
Always make sure that you are using the latest version of the TomTom application on your device. You can update the application through TomTom HOME. If you use more than one storage card you need to update the application on each card.

Problem with my tomtom go - 19d0cad.jpg

Ekse Apr 04, 2008

If you need more asistance, let me know.

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I contacted tomtom and with in 2 weeks i have my original 910 back in full working order. AND I DIDN'T COST ME A PENNY.
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if that doesnt work and u need to replace the battery... there is electronic cards one is two screw remove that and second one has four screw remve all and remove the sockets than you remove two more screws from under that after remove battery carefully this is little bit diffucult be carefull
please check out the disassmebly instructions in the below link...
http://www.unc.edu/~bmoc/tomtom/Tomtom%20Go%20910%20Dismantling%20Manual.pdf
regards iversh

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