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The cams are worn out inside of seat or it may be to lose you have to tighten up the seat if there is any adjustments if not it is worn out replace toilet seat.
A lot of these slow closing toilet seats don't work well, so I suggest an alternative, Drop-a-Seat cushions. They stick on to the bottom of the toilet seat, allow you to drop any toilet seat, gravity does all the work, and the cushions absorb the impact. They're non-absorbent, stick on for easy installation (permanent yet removable), and are only $4.99. Check them out at www.drop-a-seat.com
Either live with it or replace it. The hinge is not serviceable and the soft close action does not last forever. They rarely last more than five years, maximum.
Hello len_moon, Look under plumbing in your yellow pages for a Kohler
distributor. Also here is the web page for you part numbers. You will
need the hinge assembly. Copy and Paste to your address bar. Hope it
helps! http://www.kohlerserviceparts.kohler.com/ServicePartsPage.aspx?DocumentID=c83b1f213d0545f984b01b9f0be37b9d&ModelID=558da26604ce43ec98c83fe8ed0aa604
You don't want to overtighten since you could crack the porcelain. Are your rubber washers in good shape? This will help. You should be able to do this w/out doing any damage.
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