How do you replace the feed roller on a fujitsu 4097 scanner

Hello,

The detail code 5a in Fujitsu fi-5900 scanner is displayed due to frequent paper jam error. To resolve this issue, you need to clean the two lenses of JAM1 sensor and check it's performance.

Also, to resolve paper jam error, you need to check the condition of pick,separator,brake rollers, feed and pinch rollers. Replace the rollers if required.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Hello Ismail,

Error U1 referes to Frequent paper jam in Fujitsu fi-5650c scanner. In order to troubleshoot your scanner issue, you are advised to follow the steps provided below:

1. Do the documents satisfy the paper specification?
2. Have the documents been prepared properly?
- Align the edge of documents for stable paper feeding.
- Remove documents with creases or dog-ear corners.
- Scanning different widths documents may cause skew and result in paper jam.
3. Is the imprinter EXT cable connected to the scanner properly? (only when the imprinter is installed)
4. Clean the Pick roller, the Separation roller, the Brake roller and the Chute roller and see if the error is resolved.
5. Clean the Feed rollers and the Plastic rollers and see if the error is resolved.
6. Replace the Pick roller, the Brake roller and the Chute roller, and see if the error is resolved.
- Check the consumable counter in the software operation panel. When the counter exceeds the values, replace the Pick roller or the Brake roller.

If the above steps do not help, then yuo are recommended to contact the nearest Fujitsu service center for assistance.

Thanks & regads,
ScanCare

Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Hello Jenny,

Please clean the followings using a cloth/ cleaning paper moistened with iso-propyl alcohol:(Pls refer to page-95 of your scanner getting started guide)
1.Pad Assy 2. Ultrasonic sensor 3. Idler roller 4. Pick roller 5. feed roller 6. Eject roller and 7. Glass surface

If the above doesn't help, then check the Pad Assy & Pick Roller count. If the counts exceeds the suggested replacement cycles, then you you may have to replace the same. Pls refer to page-99 of the getting started guide supplied with your scanner.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Hello Chris,


Please check the followings:
1. Are the multi-feed conditions and paper quality requirements satisfied? - Please confirm whether the documents satisfy the conditions described in "Multi-feed detection condition" and "Document quality" of Error Recovery Guide.
2. Did you fan the document before setting? Has the document just been printed with copier or laser printer? - Please reduce sheets of the document or fan the document 3 to 4 times to remove static electricity.
3. Is the thickness of the bundle of documents less than 5 mm?-Please reduce the number of sheets of the document to satisfy the condition.
4. Is the Brake Roller dirty? - Clean the same
5. Is the Brake Roller set properly? - Please install the Brake Roller correctly.
6. Is the Brake Roller worn out? - Please check Brake Roller and Pick Roller counters, if the recommended cycle has exceeded or if the Brake roller is worn off, then please replace the Brake Roller.
If the above information doesn't help, please contact an authorized FUJITSU scanner service provider or the dealer where you purchased the scanner.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:

1. Remove all documents from the ADF paper chute.
2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
3. Remove the jammed papers from the ADF.
4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

Check the following items:
1 Does the document satisfy the paper specification?
2 Clean the Feed rollers and the Plastic rollers and see if the error is resolved.
3 Replace the Pick roller and the Brake roller and see if the error is resolved. Check the consumable counter in the software operation panel or in the built-in Maintenance mode. When the counter exceeds the values, replace the Pick roller or the Brake roller.
4 Are the cables between the Control PCA and the Feed motor damaged? Are the connectors connected properly?
5 Is the Optical unit ADF installed correctly?
6 Is the Belt ADF installed correctly?
7 Is the Belt ADF damaged?
8 Replace Feed motor and see if the error is resolved.
9 Replace the Optical unit ADF and see if the error is resolved.
10 Replace the ADF unit and see if the error is resolved.

Pls acknowledge of the issue is resolved.

Regards,

Tech Satya

there are many optical sensors in the paper path, you need to clean all. if not solved, reply with error code with detail code

It seems youre facing an issue with the scanner consumables - pad and pick roller. It is a goos idea to replace both of them at the same time. Also check the feed and exit rollers (the two rollers on the upper part of the scanner) as the get sticky causing problems like the one you describe.

your printer roller r not working properly to service your roller and your printer is working properly