I would like to know the following, please get back to me
* HP Printer model
* Operating System
* Is the HP Software installed..
as a work around you can perform the steps below to save a scan in the computer.
Try to scan using one of the two methods below:
1. Scanning from Microsoft Paint:
Click Start, click All Programs, click Accessories, and then click Paint.
Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software will appear.
Preview the image by selecting Preview, or click "Scan" to scan the image directly into Paint.
The image will open in paint for editing and/or saving.
2. Using Windows Image Acquisition (WIA)
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
Click Start.
Click Control panel.
Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
104 views
Usually answered in minutes!
×