Greetings...
I have inherited a Xerox WorkCentre 24 as one of the machines on the network... person before me set different admin code for getting into machine, default is 11111... Xerox wants $332 to send a tech to reset code!!!
Anyone know what buttons to push to reset WorkCentre 24 back to factory default?
Thank you...
Ed
In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.
Press the " Information" button, then "troubleshooting" then the "Service Tools" menu.
With the cursor at the top of the "service Tools" menu, press both the up and down arrow buttons and that will display the service menu.
Scroll to the NVRAM reset.
That will reset the machine back to factory settings.
I was thinking the 2424 had the menu right in the machine status. Sorry.
Please rerate. This is the procedure for doing a reset.
the information I gave is directly from the C2424 Service manual. You have an E-mail or fax number I can send it to you.
E-mail address would be better, I will just send as an attachment.
Good Lord, I am so sorry, I zoned out on the model totally.
I have sent you the correct procedure for the Workcenter 24 via E-mail. That process will do exactly what you are asking.
My mind got stuck on the 2424 and just kept picturing the procedure for a 2424. So sorry.
Hi Rick, I'm having the same problem with my workcentre 24. Could you send me this procedure by mail aswel ([email protected]). I would greatly appreciate it. Thanks in advance. Gardy Toonen
my name is samuel I have the same probleme my email ([email protected]) I need yoursolutions please
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Call Xerox to have it corrected. You may need to have the main pwb checked or replaced anyway.
Not a simple solution as it sounds.
hello.i have wc m24 and i have the problem to resolve :some features are disabled, contact an admin...if anyone knows anything please hell me .thnk
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Hey...
There does not seem to be a service tab... you are talking about at the machine in the touch pad window...
Sorry but the information for this Xerox that you mention do not seem to be here... there are 3 buttons that get you 3 sets of screens and " Information" button, then "troubleshooting" then the "Service Tools" menu do not appear under any of them...
This is a Xerox WorkCentre 24 that does copying and printing from the network...
The info below are what the 3 buttons get me to...
Features Allows you to alternate between scanning and copying feature
screens.
Job Status Allows you to check or cancel jobs currently executing, or to
check or print saved documents.
Machine Status Allows you to check the machine status, meters, the state of
consumables, and output reports.
Sure... [email protected]
cannot get into my used WC M-24, i have an admin code that i need to reset. the default was 1111 and i tried that.
also unit is saying that "some features are disabled, contact an admin... at boot. i can network scan, but no copying or printing. checked to make sure all parts are seated several times.
ONLY occured AFTER i tired to hook it into my network.
Any Help would be greatly appricated.
you can contact me at email
amurtiger(((AT))))gmail<><><>.com
Much appricated,
Mark.
Oh to clear email i think you know how to do it. (((AT))))=@ and delete <><><>
THX
I am also having the same problem
Can you send me the solution as well?
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