LaserJet 3600n Printer: my HP LaserJet 3600 displays status READY yet my p...
My hp laserjet 3600 displays status ready yet my print queue in Printers & Faxes on my pc displays the status as being offline. How do i change that status of the printer to be ready and able to print?
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Re: LaserJet 3600n Printer: my HP LaserJet 3600 displays...
From your printers folder go to the tool bar and open "tools" there is an option in the drop down menu thats "use printer off line" make sure that this is not checked.i have had this problem often when the printer gets shut down and the pc stays on.
if this is not the problem uninstall and reinstall the driver. the problem is between your pc and the printer or in the software.
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Are you able to print test page from Printer ? This will help us diagnose and isolate the issue further To print self test page ( Demo page ), do these steps below
Press the right arrow button simultaneously. It should start printing the demo page. If this works fine, this could possibly be an issue related to print jobs stuck in queue.
To clear print job stuck in Queue Click on Start button Click on Control panel Click on Printers and Faxes Check for HP Laserjet Printer icon Right click on the printer icon and Click Cancel all documents Once you have done the above step, disconnect the printer from PC ( if using usb ) or turn printer off
Restart your PC/laptop Check under printers and faxes folder if the Printer status shows Ready and 0 You are ready to print