When my phone does not answer, calls are forwarded to the answering machine, which I can hear and leave a message, but when I check my mailbox, it says there are no new messages even though I know there should be.
Hi,
This sometimes happens on my phone. The only way I have found to clear this is to leave a voice-mail. Check your messages delete the test message and your system should clear itself out.
I think what happens is it gets stuck thinking there is a message. So when you clear the new message it then realizes there is no more messages. I know this works on my phone and could be the same for yours.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
I've tried leaving messages, but when I got to mailbox it still says I have 0 messages.
Is it posible these message are being saved elsewhere?
Thanks for your response!!
No, it cannot happen that your message are stored somewhere else.
This is a Common Problem with these Handsets. Did you check, what i mentioned in my last comment?If not, kindly check and let me know.
Let me know,if needed further assistance.
Hope i helped you.
Thanks
for using ' Fixya ' and have a nice day!!
I can't do what you suggested because there is no message to clear? Like I said, I leave a message, but then when I check the mailbox, it does not register at all. It says you and no new messages, so I can't delete anything.
"its says you *have* no new messages" that was meant to say.
Thanks for your continual help by the way
Thanks for your response!!
It seems like this is a Handset Problem. However, try to go for a Hard Reset.
Unplug KX-T7630 for Few Minutes, say 15 minutes and then again Plug it Back.If the Problem would be resolved, it's perfect unless it needs to get Repaired.
There have been reports for the same by many users for the same problem.
Let me know,if needed further assistance.
Hope i helped you.
Thanks
for using ' Fixya ' and have a nice day!!
No that didn't seem to work.
However, I tried calling the phone from my mobile, then I picked up and transferred it to the mailbox. Then it said "Please enter your party's extention" I entered 701 for reception. Then it went to the old voicemail message and I left an answer, and it worked.
So somehow, there does seem to be two mailboxes....
I believe I have two mailboxes. One at 798 and one at 601. But when I try to get in the 601 mailbox it just ends up dialling into the office instead.
Do you know how I can access this mailbox?
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