When I was trying to print, a message came up saying failed to print. When I did the network configuration, it said cable not connected or incompatible network.

The steps to resolve this issue on a product that you want to set up with a wireless connection and on a product that you want to set up with a wired, or Ethernet, connection differ slightly. Depending on the connection type you want to set up, select one of the following methods, and then follow the steps provided to resolve the issue.Method one: Resolve the error on a product that uses a wireless connectionStep one: Print a network configuration page

1. Disconnect the power cord from the back of the product.
2. Remove the phone or Internet cable that is connected to the back of the wireless router. Do not reconnect this cable until instructed to do so.
3. Reconnect the power cord to the back of the product. If the product does not turn on automatically, press the On button ( ) to turn the product on.
4. Make sure that the blue Wireless light is on. If the Wireless light is not on, press theWireless button on the front panel of the product to turn wireless on.
5. When the product is in the ready state, press and hold the Cancel button for several seconds. The network configuration page prints.
6. On the network configuration page, check the Network Connection Status line. If the status entry reads Ready , continue with 'Step two: Set the product IP information in the Embedded Web Server (EWS).' If the status entry reads anything else, continue with the next step.
7. Press the Setup button ( ) on the product control panel, select Network , and then select Wireless Setup Wizard . Follow the instructions in the wizard to complete the configuration.
8. When the Wireless Setup Wizard is complete, press and hold the Cancel button for several seconds. The network configuration page prints.

Step two: Set the product IP information in the Embedded Web Server (EWS)

1. Make sure that the computer is connected to the same router that the product is connected to.
2. On the network configuration page that you printed in 'Step one: Print a network configuration page,' look in the General Information section. Make a note of the following information.
   • IP Address
   • Subnet Mask
   • Default Gateway
   NOTE:Each of these addresses is in the IP address format. For example, 192.168.1.100 is an IP address. Make sure that you note the numbers and the dots exactly as they appear on the network configuration page.
3. Open a Web browser, such as Internet Explorer or Mozilla Firefox, on your computer.
4. Type the product IP address in the address bar of the Web browser, and then pressEnter . The Embedded Web Server (EWS) page for the product opens.
5. On the EWS page, click the Networking tab.
6. In the left pane of the Networking screen, select Wireless (802.11) , and then select theIPv4 Configuration tab in the right pane.
7. Select Manual IP .
8. In the IP Address text box, type an IP address that is within the range of 192.168.1.10 to 192.168.1.60. For example, the IP address 192.168.1.25 is correct, but 192.168.1.61 is incorrect.
9. In the Subnet Mask text box, type the Subnet Mask address that you located on the network configuration page.
10. In the Default Gateway text box, type the Default Gateway address that you located on the network configuration page.
11. Click Apply to save these settings.NOTE:After the new IP address is set in the EWS, the computer loses the connection with the product, and the EWS page becomes unresponsive. This is expected behavior. Wait 10 seconds, and then continue with the next step.
12. Close the Web browser.

Step three: Restart communication and complete the installation

1. Press the press and hold the Cancel button for several seconds. The network configuration page prints.
2. Make sure that the product is connected to the network and that the IP address matches the IP address that you typed in 'Step two: Set the product IP information in the Embedded Web Server (EWS).'
3. Connect the phone or Internet cable to the back of the router.
4. Continue the product installation. If the software has already been installed, insert the software CD into the computer CD drive, and then select Add A Device from the menu that appears on the computer.

If the installation is successful and the error message does not appear again, the issue is resolved, and there is no need to continue troubleshooting.If the installation is not successful and the error message appears on the product control panel, continue with the steps in the Workaround section.Method two: Resolve the error on a product that uses a wired (Ethernet) connectionStep one: Print a network configuration page

1. Disconnect the power cord from the back of the product.
2. Remove the phone or Internet cable that is connected to the back of the wireless router. Do not reconnect this cable until instructed to do so.
3. Reconnect the power cord to the back of the product. If the product does not turn on automatically, press the On button ( ) to turn the product on.
4. When the product is in the ready state, press and hold the Cancel button for several seconds. The network configuration page prints.
5. On the network configuration page, check the Network Connection Status line. If the status entry reads Ready , continue with 'Step two: Set the product IP information in the Embedded Web Server (EWS).' If the status entry reads anything else, continue with the next step.
6. Make sure that the network cable, or LAN cable, is connected to the computer and to the product.
7. When the product is connected to the network, press and hold the Cancel button for several seconds. The network configuration page prints.

Step two: Set the product IP information in the Embedded Web Server (EWS)

1. Make sure that the computer is connected to the same router that the product is connected to.
2. On the network configuration page that you printed in 'Step one: Print a network configuration page,' look in the General Information section. Make a note of the following information.
   • IP Address
   • Subnet Mask
   • Default Gateway
   NOTE:Each of these addresses is in the IP address format. For example, 192.168.1.100 is an IP address. Make sure that you note the numbers and the dots exactly as they appear on the network configuration page.
3. Open a Web browser, such as Internet Explorer or Mozilla Firefox, on your computer.
4. Type the product IP address in the address bar of the Web browser, and then pressEnter . The Embedded Web Server (EWS) page for the product opens.
5. On the EWS page, click the Networking tab.
6. In the left pane of the Networking screen, select Wired (802.3) , and then select the IPv4 Configuration tab in the right pane.
7. Select Manual IP .
8. In the IP Address text box, type an IP address that is within the range of 192.168.1.10 to 192.168.1.60. For example, the IP address 192.168.1.25 is correct, but 192.168.1.61 is incorrect.
9. In the Subnet Mask text box, type the Subnet Mask address that you located on the network configuration page.
10. In the Default Gateway text box, type the Default Gateway address that you located on the network configuration page.
11. Click Apply to save these settings.NOTE:After the new IP address is set in the EWS, the computer loses the connection with the product, and the EWS page becomes unresponsive. This is expected behavior. Wait 10 seconds, and then continue with the next step.
12. Close the Web browser.

Step three: Restart communication and complete the installation

1. Press and hold the Cancel button for several seconds. The network configuration page prints.
2. Make sure that the product is connected to the network and that the IP address matches the IP address that you typed in 'Step two: Set the product IP information in the Embedded Web Server (EWS).'
3. Connect the phone or Internet cable to the back of the router.
4. Continue the product installation. If the software has already been installed, insert the software CD into the computer CD drive, and then select Add A Device from the menu that appears on the computer.

If the installation is successful and the error message does not appear again, the issue is resolved, and there is no need to continue troubleshooting.If the installation is not successful and the error message appears on the product control panel, continue with the steps in the Workaround section.
Or else remove CMOS battery located on formatter, wait 15mts refix then check..

The Intel program may be corrupted. Have you tried using Windows zero configuration?


http://technet.microsoft.com/en-us/library/bb878124.aspx


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Go into the printer menu and try to print the configuration page. If it doesn't, remove the network or USB cable and try again. If the configuration pages print, see if you can print the event log. That has a reasonable explanation of what is happening.
If you can print the config and event logs, there is nothing wrong with the printer. Delete the printer from your PC and reinstall the drivers.

What you have done should have worked.
You may need to enter the IP address into the printer using the printer console not via the computer printer properties.
If it still does not work check the IP address range of your network card, the printer's Ip address needs to be in the same range, ie the first group of numbers must be the same, only the last group of numbers are different.
You may need to use a LAN hub with normal LAN cables and not a crossover cable.

Your computer has been configured to try to "boot" by loading the Operating System from a network-connected "boot-server". Since you're _NOT_ likely to have such a "boot-server" in your home-network, the error-messages that you get are what are _expected_ when your computer is _NOT_ connected via the Ethernet cable to a 'PXE' (Pre-Boot Execution Environment) boot-server.

Enter BIOS-setup, and disable the "boot from network" option.

Hi

To resolve the issue which says "Printer Offline" we need to Add a Port.

So I request you to perform below steps.

1. Print a network configuration page from the printer front panel.
A. Press the Setup button.
B. Press the arrow buttons to select Network and then press OK .
C. Press the arrow buttons to select Print Network Configuration Page and then press OK. The Network Configuration Page prints.

2. Note the IP address on the printer.
3. Please open the printers folder located in the control panel
4. Right click on the icon and select properties
5. Select ports tab and click on create new Port button.
6. Select the Ports tab, and then click Add Port. Select the standard TCP/IP Port and create a new port. Type the IP address of the Printer and proceed with the onscreen instructions.

Now try printing.

I am sure this will resolve the issue.

Thanks,

Roger

i used a different site as you did not post my problem!

How do I put my printer on my wireless connection

After multiple trys I finaly got it to work by doing the following:

Turned off printer, disconnected network cable and power cable. and reconnecting Network cable, power cord and turning on. This was done about 5 times or more before it worked.