Why won't my computer recognize my removable device

could be several issues to cause this fault, make sure your usb port is usb 2.0, replace the usb cable, take the unit apart and look for loose conections, try the drive in another caddy, or try another drive in the maxtor caddy. You will probably be able to remove the drive from the caddy and connect it into your computer if you have a tower and the correct connections.

1.) Right click My Computer
2.) Click on Manage
3.) Click on Disk Management at the left side panel of Computer Management
4.) Right Click on the USB device in the Disk Management panel
5.) Click on Change Drive Letter
6.) Assign an Alphabet from E-Z to the USB device
7.) Click Ok

Go to My Computer and find the drive letter that you have assigned.

Hope it helps.

Try opening the device manager and changing device removal policy to "Better Performance" (remember to always safely remove the device afterwards or you'll likely lose data).

Also, verify that the partition type is recognized in Local Computer > Drive Management and the drive letter doesn't conflict with anything else.

I've had this problem before (something similar) you'll need additional software from Maxtor.com so you're PC will recognize the new drive.

Please Make sure you External Hard disk USB cable is working correctly. Your cable is probably having partial contact, so try another cable

Sounds like you lost the drivers for your external. W/ out an online PC you cannot download them either. Do you have a friend that could do this on their PC? That is the only way.

I’m happy to help further over the phone at https://www.6ya.com/expert/phillip_293d34ebcf028794

I have a Onetouch Mini 4, operating fine on two computers with Windows XP but couldn't get it working on Windows 7. I plugged it in and it would be recognized but a message would come up saying there were errors and to scan. Tried scanning and not scanning and couldn't get the drive to work. If I tried to open it would give me the "access denied". I couldn't get to a security tab from a folder as none of them were working.
It ended up that I wasn't listed as an owner nor had any permissions so I needed to be added to the device.

Here is what I did -

System, device manager, disk drives, right click on onetouch, properties, volumes, populate, the select on touch volume, properties, security, advanced, change permissions, add, typed in my user name - hit checked names (it fixed the format), then hit ok.



Then make sure you set the permissions for all the users.

Are you connecting Drive via a USB hub or direct into two separate USB sockets on PC?

sounds like the USb Port is burned out, might as well chuck it

The problem is just with EXTERNAL.
Hdd is fine...Just change the external or buy new