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Anonymous Posted on May 17, 2010

Instant Accounts 8.0 (013604ug): I am using Sage Instant Accounts version 8 and am ...

I am using Sage Instant Accounts version 8 and am getting the message 'username is in use' when I try to start it.i have tried looking for the queue.dta file as advised but I cannot find such a file the accdata folder shows empty. can you help? thanks simon

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  • Posted on Jun 04, 2010
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Hi.

We had same problem. Our solution:

1. Empty both the 'accdata' and the 'criteria' folders.
2. Start Sage.
3. Restore a previous backup.

This worked for us. Hope it helps you.

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