I am using Sage Instant Accounts version 8 and am getting the message 'username is in use' when I try to start it.i have tried looking for the queue.dta file as advised but I cannot find such a file the accdata folder shows empty. can you help? thanks simon
Hi.
We had same problem. Our solution:
1. Empty both the 'accdata' and the 'criteria' folders.
2. Start Sage.
3. Restore a previous backup.
This worked for us. Hope it helps you.
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