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Try unistalling the cd drive using your device manager. After removing it from there reboot and see if it is correctly identified and installed by Windows. If not you can manually install the driver or firmware from the drive manufacturers website. Hope this helps.
Hello Rfd832, What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means CD-RW = Compact Disk-Read Write DVD-ROM = Digital Versatile Disk - Read Only Memory so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs) If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)
You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive
the combo drive you listed above is a cd-rw/ DVD-ROM....meaning that it will play and burn cd, cd-r, and cd-rw disks. the dvd rom will only be able to play dvd-rom and dvd-r disks providing they are in the proper format. check that the disk in question is not a dvd-rw or (+2) disk. the drive will not recognize that a disk is in the drive if the disk isnt compatable. try a dvd movie, if that works then a dvd-r, if that works then try a dvd-rw +1. if the last option doesnt work then you will have to stick with the dvd-rom and dvd-r, or purchase a dvd-rw drive to install.
Yes, you can install the cd with the Nero Software in the new Laptop, and you will be able to write CDs or DVDs, but if you have a combo only you will only be able to write/burn CDs but read DVDs no problem.