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SAMSUNG 56" DLP TV, MODEL NUMBER SP56K3HD WHITE SPOTS HAVE APPEARED ON MY SCREEN AND ARE DOUBLING UP EVERY DAY IT SEEMS WHATS THE CAUSE AND WHATS THE RESOLUTION

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dick davis

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A chip on the DMD board has failed and the chip needs to be replaced. Samsung is covering the cost to repair this problem, just call 1-800-samsung and they will set up a service call with the closest service center to repair the TV at no charge to you.

Posted on May 18, 2010

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callmechaz

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Don't automatically expect first level CS to handle the free repairs for this issue. As of last year CS was not trained to handle this (massive) problem, or were telling people their model was not covered etc. (ALL DLPs are included with White Dot issues).The best success is asking CS for ECR (Executive Customer Relations), or call them directly at 800-522-7341. ECR handles problems for really unhappy customers.

Posted on Aug 21, 2010

  • Wwilliam Fields Leake Nov 19, 2012

    callmechaz: I spent Saturday on the phone with Samsung CS about white dots on my 56" LED.Despite my efforts they maintained my particular model was not covered for this issue. Is the ECR number you provided likely to listen and help?

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TINY WHITE SPOTS ARE APPEARING ON THE SCREEN OF MY SAMSUNG DLP TV, IS THERE ANYWAY TO FIX THIS PROBLEM?


The DLP chip is failing and will have to be replaced, very expensive. You can call samsung at 1-800-samsung to find the closest service center.

Jun 08, 2011 | Samsung DLP HL-P5663W 56" TV

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My SAMSUNG DLP HLT5675SX TV seems to develop little black spots all over the screen and after a while these black spots become bright white spots. In fact if a non-used Input is selected and the screen is...


It is the chip that controls the millions of mirrors inside the tv. If they are black, they are stuck closed. If they are white, they are stuck open. I JUST had the same the same thing happen with mine. I bought it 3yr and 2 months ago and I had an extended warranty on it for 3 years. Well, needless to say, it was out of warranty and I was pissed. The store I bought it from suggested I call Samsung. Which, I did. They asked for the model number and told me that my model (hlt5675sx) was one of the ones that is covered becasue they had a problem with the chip. Within 2 weeks, my tv was fixed by a repairman who came to my house. It works perfectly, now and it didn't cost me a penny. Good luck.

Jan 11, 2011 | Samsung DLP HL-P5663W 56" TV

2 Answers

Numerous white spots on Smasung DLP TV


above information is a bit extreme - most likely culprit is dirt/dust on reflecting mirror.....

Aug 27, 2009 | Samsung HL-S4266W 42" HDTV

2 Answers

Samsung hl-t4675s white spots on screen started now screen is almost black lost pixel what is cause


My Samsung LCD has white spots on the screen. The tiny spots seem to be increasing in numbers. I am outside my warranty. Is this going to cost a lot. It is a 43in screen.

Jul 16, 2009 | Samsung DLP HL-P5663W 56" TV

1 Answer

White spots on screen and growing every day


If these spots are small, they are likely the visual effect of a failing DLP chip. When some of the tiny mirrored surfaces on the chip stop moving, this is the result. This is not something you can fix yourself. A Samsung authorized service center will charge $400-$500 to replace it for you.

michtech

Feb 18, 2009 | Samsung DLP HL-P4663W 46" Rear Projection...

2 Answers

White spots on screen of my Samsung DLP TV


What causes the DMD board to go out?
No Picture, but have sound
Had a new lamp put in this morning
TV now has 2 white spots

TV - bought in 2003 for $3600.00 and only used 5 months of the year

Jan 21, 2009 | Samsung DLP HL-P5663W 56" TV

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