Cant hear on my blue parrot headset. it was working fine then just stopped. its showing that my phone and headset is connected.

send it in for service

Try the repairing procedure.

Betcha low batteries in headset.

http://www.ehow.com/how_5890302_pair-blueant-bluetooth.html #0000

Seems like you have an issue that is very common. I had the same issue and phoned tech support (1 800 742 8588). The solution is to reset the headset. It is not printed in the manual 1 switch phone on and pair with headset. 2 when paired (blue light flashing) put the charger on the headset for exactly 10 seconds. 3 remove the charger. 4 the lights should be starting to alternating between red and blue. this means it is resetting. 5 as soon as the light quits to alternate, the headset is reset, and the problem should be solved.
This also fixes the Windows 6.1 audio problem.

1. Turn headset off (panel 5).
2. Hold down the headset’s MFB until the red and blue lights
flash and you hear 2 rising tones, followed by 4 more tones.
Important: Wait for all tones and for both lights to flash. This
may take up to 15 sec. Release the MFB.
3. Follow the manufacturer’s instructions for putting your
cellular phone into Bluetooth discovery mode.
4. Wait 5-15 sec. while the devices discover each other.
When the phone discovers the headset, select “Pair” and
enter a passcode of 0000 when instructed. When pairing
is complete the headset’s blue light will stop flashing and
the phone will prompt you to ‘connect’ to the headset.
Enter “Yes” on the phone to connect to the headset. When
connected, the blue light will flash indicating that the
headset is in standby mode ready to receive a call.

USER GUIDE

The problem with the Blue Parrot headset not getting audio from the phone is a very frustrating one and it took several hours to diagnose the problem. (Especially the Samsung/ Windows side, in my case)

Hi,

If you have lost the pairing on your phone with the headset follow these simple steps below:
• Setting the headset into pairing mode
1) Ensure the headset is fully charged
2) The headset must be switch off
3) Press and hold the on button for +- 8 seconds until the light flashes red-blue
4) The headset is now in pairing mode
• Searching for the headset on the phone
1) Go to “settings” or “connections”
2) Select Bluetooth, then options
3) Select Devices and click add
4) The phone should search for any available Bluetooth devices and display what was found
5) Select the Parrot device and click add
6) You will be required to enter in a pass code which is standard ‘0000’
7) If successful then the headset will start flashing BLUE every few seconds.
8) If it’s a Samsung or Nokia phone you will need to “AUTHORIZE” headset on the device.
• The headset is now paired with the phone

Hope this helps
Season's Greetings from Fixya

Chris (ziraffa)

Hi,

If you have lost the pairing on your phone with the headset follow these simple steps below:
• Setting the headset into pairing mode
1) Ensure the headset is fully charged
2) The headset must be switch off
3) Press and hold the on button for +- 8 seconds until the light flashes red-blue
4) The headset is now in pairing mode
• Searching for the headset on the phone
1) Go to “settings” or “connections”
2) Select Bluetooth, then options
3) Select Devices and click add
4) The phone should search for any available Bluetooth devices and display what was found
5) Select the Parrot device and click add
6) You will be required to enter in a pass code which is standard ‘0000’, but try '1234' again if that doesn't work
7) If successful then the headset will start flashing BLUE every few seconds.
8) If it’s a Samsung or Nokia phone you will need to “AUTHORIZE” headset on the device.
• The headset is now paired with the phone

Hope this helps
Season's Greetings from Fixya

Chris (ziraffa)

what is the code for my parrott ck3100 for my sprint phone