Can't change voicemail on my 5410 Avaya digital phone

Do you have voicemail pro or embedded voicemail? Do you have the right document?

Which voicemail do you have? Either embedded or vociemail pro.

Try *17, but you will need to know a voicemail password for the phone as well.

Call a tech in. Is the phone off hook?
Is it logged in to take calls?

Press the voicemail button and enter whatever extension number you are trying to change. Kisten before you record, to make sure you are in the right place.

You will need to log into Mnager (the IP Office management application). Go to the users section, and click on the Voicemail tab. delete the stars. Then save the config.

When you log in the first time, there isnt a password, so just hit #.

There is no default way to do this. The technician that set the system up will need to tell you the code to get in aand modify that wav file. There is no way to do so by default, it has to be set up, and can be anytihng.

Look at your config, for a short code that goes to a "vociemail collect" with the name recordings.....that is the code you use to modify.

For Partner Voice Messaging....
Dial into voicemail. WHen prompted for the mailbox number
Enter 0 #
Pswd the default is 1234 followed by #
Option 3 is the record Automated Attendant menu prompt

the rest is self explanatory.

What voicemail do you have?

Dial into vociemail enter your extension number followed by pound. Enter the password and #

Press 3 for greetings.

enter greeting number (1)
press 1 to record a new greeting.....

By default individual coverage is set to 45 seconds. Ask your phone vendor to reduce it.