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Looking for evaporator coil cd5axa036017abaa . Three years of recharging rather then fixing now the coil is out of warranty and Carrier and service company will not stand behind product.

Posted by Anonymous on

  • Anonymous May 16, 2010

    whats size coil do you need



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laura Newman

  • 415 Answers

SOURCE: looking for evaporator coil cd5axa036017abaa

It is unfortunate that Carrier is failing to stand behind their unit. Are you getting this information from the local Carrier Distributor or from the Carrier Syracuse Plant? If you have not done so already, try contacting the Carrier Syracuse sure to obtain ALL records from your service company to accompany your letter to Carrier. They will need specific installation, start-up, and all service dates to include specifically the type of work performed and the materials used. Your dealer should provide to you at your request.
If it doesn't pan out, then look into service companies and products in your area that have a better reputation and warranty offer. You can install a coil from a different manufacturer than the outdoor A/C unit. It simply needs to be matched up. If your unit has been leaking for 3 years, you have been paying extra utility costs due to poor performance. You have also exposed your entire system to moisture which, if not properly dealt with, will lead to problems with your compressor and/or metering devices. A reputable company will help you address these concerns at time of coil replacement by removing the refrigerant in your system, testing for acid, installing a filter drier, evacuating the system down to 500 microns, and recharge using virgin refrigerant.
Here is link to a site giving you Carrier's C.E.O.'s name and contact information. Hope this helps. :-)

Posted on Mar 26, 2010


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Our Carrier evaporative coil is broken beyond repair due to copper too thin to hold the refrigerant. Our home and A/C is less than 4 years old and the AC repairman said that if we replace it with another...

If in fact the coil is less than five years old then the parts should be under warranty. Labor only charge. As for the tubing, all coils have very thin walled tubing as to transfer heat more effectively. Aspen coils did have defected coils which were manufactured for a number of brands at about the time you purchased your unit. The manufacture may step up and help if you contact them directly, customer support from Carrier. Estimated cost for labor depending where you live should be between $500 to $800 dollars depending on installation. It could be a little more if it is an attic installation.

Aug 24, 2011 | Heating & Cooling

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I have a 5 year old Carrier 2 Ton hvac system and heard that the CK5B N Coil has been know to have issues. I had the system looked at a year ago and the coolant was low. They added coolant but never...

We have noticed some of these same problems in TEXAS.. the coils have a potential to leak earlier than their expected lifetime but the problem is not severe enough for government to force a recall unfortunately... Maybe in 10 years... grrr right ? .. That price is good for materials and labor to change the part under warranty and most system checks for service agreements do not include looking for a leak.. usually just cover a pound or two of refrigerant.. I hope this helps.. the new coils are awesome..

Sep 01, 2010 | Heating & Cooling

1 Answer

John. [email protected] I have 2 carrier units both installed in 2006 and still under warranty, they are a 38brc030 and 38brc042 the evaporator coil in both units have to be replaced and the compressor coil...

The best thing to do is to call Carriers customer service line or their tech. support number... often times the customer talking to the co. directly will get better results then the dealer talking to them...
The dealer does need to recover thier costs also... they do not make that much money on the initial installation...
It is worth a phone call or two for you to call the factory and tell them how you are going to tell all of your friends NEVER to buy any carrier products because they do not stannd behind them!!!


Aug 19, 2010 | Carrier 38BRC036 Air Conditioner

1 Answer

My condensor in the furnace ices up which restricts the airflow. Is this normal. When I shut off the air conditioner the ice melts and causes a minor flood in the furnace. thanks

The indoor coil or "Evaporator Coil" (condenser is the outside coil in air conditioning) should never freeze when an air conditioning system is installed, maintained and serviced properly.
The most common cause of evaporator freezing is a clogged or dirty air filter. Other causes include; a clogged or dirty coil; blower malfunction, filter too restrictive (in which case use a less restrictive type), undersized duct, closed and or covered registers and grills, and collapsed duct.
Another common cause of evaporator icing is loss of refrigerant in which case you should call a professional who can locate and repair the refrigerant leak and recharge your system.

Jun 25, 2010 | Carrier 38CKC036 Air Conditioner

2 Answers

Looking for evaporator coil cd5axa036017abaa . three years of recharging rather then fixing now the coil is out of warranty and Carrier and service company will not stand behind product.

Hi, if you have a leak in the evaporator coil which this happens a lot and they came out and didn't try to make any attempts in finding and repairing the leak or they found it in the coil and didn't order a new one, this is against the law by E.P.A standards. They must make every attempt in making the repairs if it means replacing the coil, no if, ands, or buts!! Keep your receipts on them charging the system. Now that its out of warranty, I would call them and bring this up about not changing out the coil when the leak was found. I am sure they used dye to locate it.I have found more leaks in the evaporator coils then I care to count, and had to replace the coil. This is something you can't do on your own I must say, as it takes special equipment to do this job. I would call the Enviormental protection agency and tell Carrier you will do this, and report them. I bet they will stand behind it then. You have to get tough with them. I am a air conditioning contractor and know the law. The E. P. A. will get them on the ball trust me. This is bull+)_(*&%!* !! Don't let Carrier walk on you, this coil should have been put in the schedule to be changed out right away, not to continue to charge it to get you through. This is a 3 ton split system. Stay on them, this will be covered if you make the call and stay on them. The E. P. A. are very strict on this as this is why they have stopped us from venting freon into the air, they have very strict guide lines we must follow and Carrier did not follow them on your unit. Please keep me posted, and the best to you.

Mar 26, 2010 | Carrier 38CKC030 Air Conditioner

1 Answer

Looking for evaporator Coil number for Carrier Model 24ANA736

Are you replacing or adding an evaporator coil to this system? If replacing, please give us the model # (and product #) of the evaporator coil. If you can't find one for it, we will need the air handler (or gas furnace) model # so we can help you match it up.
If you just want the condenser coil for that condenser, the part # is 331230-7035.

Mar 24, 2010 | Carrier Heating & Cooling

3 Answers

Sudden loss of refrigeration

why does it need to be replaced but in south afrika it costs r400.00 and labour r400.00 total cost r 800.00 but what is the problem maybe i can assist

Jun 17, 2009 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

I have a carrier Puron unit that is six years old. We had to replace the compresor on the third year, and now it is three years later and the second unit has failed.

I have seen this before when there is an obstruction in the evaporator coil metering device. This causes the compressor to struggle moving the Puron. After the Puron has been recovered make sure that they do a complete check of the metering device and check for other obstructions. When they are done checking they must do a proper vacuum to remove any non condensables like water condensation. Finally they should have installed both a liquid and suction filter dryer to reduce any dirt and stuff. The only other options are unlikely, as we will assume that the last company installed the correct (new) compressor and that they did not do a hack job.

On a happier note, the compressor should still be under the 10 year parts warranty!

Jul 01, 2008 | Carrier Heating & Cooling

7 Answers

Carrier evaporator coil

I recently contacted Carrier Corp after our routine annual HVAC check on our residential system indicated that our 4 ton AC unit and 3 ton unit had leaking evaporator coils.
They basically told me to shove it in a very curt letter - In other words even though a leaking evaporator coil is a manufacturing defect they will not offer any financial assistance in replacing the failed evaporator coils.
I spoke to several HVAC engineers and they indicated Carrier has a high percentage of evaporator coils and compressor failures on residental HVAC systems.
The copper wall of the evaporator coil is being drawn thinner than in earlier years and the R22 being acidic slowly eats through the copper tubing.
Evaporator coils should not fail according to the HVAC Engineers if properly manufactured.

The Bear

May 19, 2008 | Heating & Cooling

2 Answers

Suction line frezzes up every three or four dats

Check your air filter and evaporator coil if clean, but if its clean then may be the unit is under charge and need to recharge freon.

Mar 19, 2008 | Carrier 38CKC036 Air Conditioner

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