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Anonymous Posted on May 13, 2010

Our Panasonic 1350 microwave no longer heats food.

Our microwave no longer heats food. It runs and sounds fine but no cooking. Sometimes it will stop short of time set.

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  • Panasonic Master 43,501 Answers
  • Posted on Sep 30, 2010
Anonymous
Panasonic Master
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Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

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DANGER WARNING! Potential Hazard if your microwave was working and now doesn't...

If you have this model microwave and it was working fine, then one day it stopped heating items placed inside there are a handful of different issues that could be the problem. In my case it was intermittent, over a period of a few days it would sometimes work (heat) and sometimes not. NO MATTER if this is what your's is doing or if it stopped heating all together. If you decide to let it dry out, or not use it for a while to see if it was a one time occurrence, or whatever the reason, the first time you put something in and probably for the next 10 times at least (this assumes it starts to work again), make sure you are right there with it while it is cooking. Don't assume you can put something in, go do something and come back when the timer is beeping. There is a chance (as this happened to me) that your food inside will CATCH FIRE! Normal food item placed inside, no metal, nothing different than the numerous times before when this had been cooked but when we smelled smoke we came running. Fortunately it started and finished inside the microwave but that's not a guarantee, it could spread. Play it safe. Never had a problem like this before and never heard of a microwave cooking something until it caught on fire (especially since the time entered for the cook was 30 seconds) but it did.
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Not heating

Hello


Power Supply

Check whether there is a proper power supply. Look to see whether the cord is connected to a grounded 3-prong outlet and the cord is fully plugged in. If the electrical system is built-in and no power cord is visible, replace or reset the household fuse or circuit breaker.

Microwave Functions

Some basic microwave operational steps may affect whether the microwave is heating. Open and close the microwave door, as the unit will not function with the door open, and push "Stop/Clear" to cancel any previous settings, such as the timer, which do not heat the microwave oven.

Setting the Microwave

Once the power to the microwave has been reset, or verified as working, and the microwave is ready to run, select a new cook cycle and press "Start" to see if the microwave begins to run and cook food as expected. Allow the food to cook for the alloted time and then open the microwave door and check to see if the food has cooked or heated. Choose a longer cooking time and restart the microwave if food is heating but is cooking slowly.

Repair

If all efforts to troubleshoot the function and power to the microwave still do not get the appliance heating food as expected, there may be a repair issue that needs to be addressed. Contact professional technician for advice.
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Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnetron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing.

There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


Benjamin
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Because the microwave energy is beamed into the interior of the microwave and then dispersed by a metallic "stirrer," the pattern of the energy can be fairly consistent, rather than completely random. But this pattern sometimes causes certain portions of the food to overcook (creating tough spots) and others to undercook. A microwave oven with a carousel is far better at cooking the food consistently--the pattern becomes quite random while the carousel is turning.
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my microwave started giving me notices to check the manual and would stop cooking the food. I turned the machine off, unplugged and looked at the back panel. Was I surprised to find the air flow vents completely covered in black dust. After wiping it up with a cloth and then a small toothbrush to completely clean out the air holes, the microwave works fine. What a simple solution to something I was beginning to think would be a major repair job. Surprise---simple is best!!
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Generally, the most common causes of a failure to heat are:

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If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk
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