Kenmore model # 20722990

check heater element or t/stat

Hi David if the timer is not cycling the tub will not drain ,the washer will not complete cycles, second check the lock switch on the door. this can stop the timer and the tub from draining. when not cycling the timer is at fault , this could be two problems, 1st when everything stops check the door safety switch , 2nd listen for the timer, if it stops running. good luck ,geodaws

This must be mechanical timer model. Check the timer cam movement.
If possible replace the timer as a whole assy. Note down the wire colors while doing so.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.20722990&pathTaken=partSearch

and you'll see a list of major sub-components with diagrams and parts.

The first thing I'd do is try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


It also has a troubleshooting guide.

To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using a short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.

Following is a description of how to gain access to the console and how to remove the cabinet if necessary.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131&osCsid=913ba652cd504fb162f87d892bcb427b

With the jumper in place, try to re-start the washer.

If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.

Beyond that, I'd use the troubleshooting section of the Service Manual to test the timer. First though, I'd try it on a different cycle.

If the water drains between the wash and rinse cycles, your motor and pump are probably OK. If this is a machine with a dial, try a different cycle, like normal instead of heavy duty. If that works and the machine completes the entire cycle then the timer probably has a bad spot. You might try to find a replacement timer if that is the case although I didn't have any luck with my 10 year old washing machine. Best of luck

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Following is a Whirlpool / Kenmore service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Initial thoughts are that the Timer is worn / broken.

Here is a description of how to gain access to the console on these washers where you may be able to test the timer. (See the Whirlpool service manual for testing)

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=131

does it drain after the wash cycle? if it does, then I don't think it's the timer. It uses the same contact there as for the rinse cycle. Do you hear the motor running as if it's trying to drain? If the motor is running, perhaps the pump itself is no good? Just a couple things to check. Hope it helps.

Joe

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

I am no repair man but my kenmore model 311066266100 washer is doing the same thing and I am pretty sure the timer switch is no good.

I have the same problem right now. I found a dime in the discharge but it still does it. I am going at it from the front side of the pump now. I need disassembly instructions for the upper sections to get to it. It was really nasty dirty and stinks.