Hi damonabrown your laptop should play dvd's even if it can't burn them
as you have cleaned the drive there is not much else you can do ,as it still play's cd's,
data on a dvd is packed much closer as it hold about 6 times the data of a cd, and can fail much easier, it looks like a new drive will be needed soon.
good luck
Terry
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Are you sure it is a DVD player/recorder? Not all laptops were sent out with combo CD/DVD player recorder.
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