If you have the finisher pictured above: If the machine is asking for staples, press "Finishing" on the panel then "Add Staples" this will move the staple unit to the front of the finisher. If the machine is not asking for staples but is not stapling paper then you may have a staple jam. To get the staple unit out: Open front door of finisher, Locate green turn wheel (this is horizontal in bottom left of finisher front door and is connected to white gears) turn this green turn wheel and the staple unit will be moved to the front of the finisher. Remove blue staple cartridge and remove the staple jam. After you reinstall the cartridge into the staple unit just close the finisher door and the unit will move back to home position on its own.
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