HP PSC 2355 All-In-One InkJet Printer Logo
Posted on Mar 29, 2008
Answered by a Fixya Expert

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Print cartridge in right stall not supported.

Hi there,

I have recently refilled both the colour and the black cartridge in my HP PSC 2355. I was able to print successfully for at least 10 items in black. I think the colour cartridge had run too dry so the refill has not been successfull on that cartridge. However, now my printer is displaying this message "Print cartridge in right stall not supported" with the flashing red warning light and i am unable to print anything else. I would be gratefull if anyone could shed some light as to the problem, even though i know someone is going to say i just need to buy new cartridges!! More cost great stuff. Many thanx for your help and i hope to hear from you soon.

  • kaate Dec 30, 2008

    I have the same problem. It has been working fine then all of a sudden it just pops up with that. I'm just about to try and put in another new cartridge and see if that works. Its really strange.

  • Anonymous Jan 13, 2009

    I have the same message on my printer, but I have an HP Photosmart 2610. Any solutions?

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  • Expert 59 Answers
  • Posted on Mar 29, 2008
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As a refiller, I've seen this many times. Usually it happens in the multifunction machines. If you put that cartridge in a stand alone printer, it will work good. HP all in ones blow a resistor in the cartridge making it useless to any all in one machine. Sadly, it is time to buy new.

A

Anonymous

Are you saying Buy a new cartridge or a new printer?

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Related Questions:

0helpful
1answer

I have just had my cartridges refilled and now have reinserted them in printer but it keeps saying remove and check colour cartridge (which i have done lots and lots of times), help please

Ink cartridge contains Ink tank, electrical circuit & print nozzles.
Adding ink to ink tank is called refilling, if any fault in circuit/nozzles will indicates the cartridge error.. Before refilling check cartridge health condition.
In your case its sure that cartridge faulty, go for new one..
0helpful
1answer

HP PSC 2355 print cartridge not supported?

If this is not a factory new cartridge then that may be the reason it is giving this error.
2helpful
2answers

What does 'Print Cartridge in right stall not supported' mean?

It means you have a faulty or incorrect cartridge installed on the right side position. It could also mean the contacts are dirty or misaligned. Remove the cartridge, clean with rubbing alcohol and reinstall.

This is not a unknown error particularly if you are using cartridges other than the HP brand. Other people will tell you it is fine to use off brand cartridges or refilled cartridges. For myself, I have never had luck doing that - on the other hand, I have never been disappointed using the more expensive cartridges recommended by the manufacturer across several brands including Epson, Canon, Compaq and HP.

Try cleaning the contacts and ink jets. You may have to replace the cartridge. If that is the case, I would return the faulty cartridge and get a store credit.

Just a few thoughts for you to consider. Thank you for using FixYa.com today.
1helpful
1answer

What ink cartridge does the hp 2355 all in one inkjet printer use

Hello,

The PSC 2355 uses a standard Black 94 and a Tri-color 95 cartridge.

It also can use a Tricolor-97 and a Photo 99 cartridge.

Here is the HP price list:

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=Q5789A&aoid=5504&lang=en&cc=us

Also, here is a link to the main support page for the printer where you can obtain much more info.

HP PSC 2355 Support

Thanks for using Fixya.
9helpful
1answer

I installed a refilled HP 94 cartridge in my HP PSC 2355 All-in-One printer. It worked well for several weeks but then I suddenly got the following Error Messages: "Incorrect Cartridge - Black ink...

This is a firmware issue with this printer model, and is fairly common. Try the following: remove both of the print cartridges, close the lid, wait for any noises to stop, and pull the power plug out of the back of the printer while it is still on. Wait at least 10 minutes with the cord disconnected. Plug the power back into the printer, wait for the noises to stop, and then reinstall the cartridges, black first (very important), and then the color. This will force the printer to reload its ram memory and should take care of the glitch. Let me know if you need further assistance, as I would like to be sure your problem is fixed.
0helpful
1answer

What will be the cost ok black cartridge? How many pages will one cartridge print?

HP PSC 2355 Printer uses HP 94 Black and it can print upto 400 pages approximately

there should not be any problems except that it is 4-5 years old printer
0helpful
1answer

Print Cartridge in Right Stall not Supported.

print cartridge colour ink is not workink fix with hp print
0helpful
1answer

Other compatable cartridges

Cartridge Description
Zone 1
small black inkjet print cartridge
HP 94
small tri-color inkjet print cartridge
HP 95
large tri-color inkjet print cartridge
HP 97
photo inkjet print cartridge
HP 99
0helpful
1answer

Won't print docs in black ink

The application that you use to print may have been cofigured to avoid the black color.

 

And sometimes a virus has affetced your application e.g. MS Word.... this may cause the printer to print in any colour.

 

In this case you should reinstall the application. (first completely remove the application).

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