Question about Jenn-Air JES9800A Electric Kitchen Range

4 Answers

Jenn-air JES9800 error code F1-7

I have a error code F1-7.

Can you please help me??

Thank you in advance

Posted by tony_tyler on

  • 6 more comments 
  • cloudycc Apr 22, 2008

    I have had same error since 4/8/08. Repairman replaced clock with harness #74009318, still has same beep and error F1-7 and F1-8. He has now ordered a new touchpad item #74005751, but the part won't be here for another week.



    (My stove is JDS9860AAW - gas burners with the electric oven "duel fuel")

  • Anonymous Aug 01, 2008

    What is the F9 solution?

  • Airy-Ka Aug 15, 2008

    called Jenn Air specialist (referred by help line) and the repair person was clueless. Charged me $70. and refused to answer my calls. Found another repair person who said it was humidity between motherboards. Now touch pad is gone (beeps continue) and I've no oven, downdraft or clock. No solution.

  • dsmith51200 Sep 13, 2008

    Normal 0
    I have Jenn-Air oven # JES9750AAW,I woke up to it beepingand it gave a code of F1-7. I ordered part #74007225 from ChicagoLiquidators at www.chicagoliquidators.com for$45.00 Brand new, everyone else is charging $155.00 to $206.00 for the samepart. Clock with Harness. It was very easy to change out, norepairman needed. It just plugs in.

    However I put the new computer part in, and it still gave the code ofF1-7. So I can tell people it most likely is not the computer when youget this code. It is something else.

  • markddrum Nov 16, 2008

    I have the same F1-7 problem. I have replaced the clock module but still the same problem. What's next, the touch pad?

  • magdy32 Feb 05, 2009

    Hi Just changed the timer on my jenn-air stove, and now it says on the screen F1-7. can you tell me what could be the problem?

  • cusenbary Feb 12, 2009

    I have the JES9800AB with error code F1-7. The repair guy said it would $900 to fix. That can't be right. The oven and range still work, it just beeps. Help

  • imtoib Mar 17, 2009

    I have the F1-7 error code. the stovetop works, but not the oven. What shall I do?

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4 Answers

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As indicated by others, the best solution for most people is to replace the touch pad assembly.
I went the cheap - time consuming route.
Jenn Air JES9800
Using the information from this forum and others I decided that the F1-7 error message was due to the touch pad. When I saw the price of the assembly which includes the touch pad I decided to take a look inside. With the power off :-) I disconnected the touch pad ribbon connector from the socket. Using a tool fabricated from a broken hacksaw blade hot bent 90 degrees about 4mm from the end, re-hardened and sharpened to form a knive edge, I carefully loosened the touch pad around the perimeter. The touch pad is applied to the frame with a flexible adhesive, so I was able to pull it off slowly without permanent deformation.
I softened the adhesive with odorless mineral spirits and was able to remove the adhesive from the touch pad with paper towels. upon examination of the touch pad I noticed several breaks in the the printed traces. I carefully pulled away the laminate near the breaks, which were near the flexible ribbon connector from the touch pad. I used a the copper powder paint from a Permatex rear window defogger repair kit to (tediously) paint traces to complete the gaps in the printed traces. The outer trace, which runs around the periphery of the pad kept showing a very high resistance (> 5 megohms) until I scraped away a short light colored section of the printed trace and replaced that with the repair paint. The trace then showed a resistance of just under 1meg. I temporarily re-attached the touch pad with tape and the error code did not reappear. I set the clock and successfully tested several buttons.
Next step - seal the area around the trace repairs so I can get some more years out of the stove, until the next repair.
The cause of this is an obvious design flaw. The printed traces were all compromised in the area where there is no discernable protection over the traces, allowing moisture (I assume) to react with the conductive material in the traces.

Posted on Jun 30, 2009

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Anonymous

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I have the same problem with the code F-7 FC. to fix the problem replace the
"touch pad and control panel assembly" the technical name Membrane. One or
more of the solid state trails are shorting out. It cost about $170.00.

Posted on Feb 15, 2009

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Anonymous

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I got an f1 code in addition to a f9 ..Check out the f9 solution ..it worked for me..joe

Posted on May 28, 2008

Anonymous

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Jenn air stove door is in the lock position and f-3 is in the display. Fan keeps cutting off and on but door will not open. Glass top burners work fine. Any solutions?

Posted on Nov 07, 2010

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