After changing the ink cartridge, it will not print allign paper.
"Paper mismatch, replace media with pain paper."
I checked the paper, and it is ok. Pressed enter and it shoots out a blank paper with the same instructions.
" Mismatch, replace media with plain paper."
I powered it off, then back on with the same results.
Same EXACT thing mine does! HELP someone, anyone??
any solutions? have fixed yours??
-cami
[email protected]
Did you try to align the unit manually or with the computer?
Alignment page does not print
1 Make sure you remove the sticker and transparent tape from both print
cartridges.
2 Make sure the color print cartridge is secure in the left carrier and the black
print cartridge is secure in the right carrier.
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.
Aligning your print cartridges without a computer
Make sure you follow the steps on the Setup sheet to complete hardware
installation. Continue with the following steps to optimize print quality.
1 Make sure you have loaded paper into the paper support, and then press
and hold Scan for three seconds. For help, see "Using the control panel"
on page 4.
An alignment page prints.
2 Place the printed alignment page onto the scanner glass.
3 Press Scan. For help, see "Using the control panel" on page 4.
Once scanning is complete, your print cartridges are aligned for optimal
print quality.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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SAME issues I have too!! I tried cleaning the printheads and realigning the printer, and it continually spits out the first paper and says either the 'paper mismatch' error, or "load plain paper'. This is the same paper I have always used, and all my cartridges are brand new
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