The problem is possibly the keypad on the phone. Try another phone , preferrably a standard corded phone. If you still cannot break the dial tone, then the problem is with the telephone line (phone company)
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The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
Don't confuse the two. In most systems, the RECALL button gives you new dial tone on the line you're currently on, and the REDIAL function will dial the last number dialed or a saved number.
Since you're asking about a phone and did not list the SYSTEM, if you set has Last Number (LNR) or just redial, when you press the button, it will either try to use the last line dialed, or you may have to select an outside line and get a dial tone, then press the LNR button. It will dial out. If you press the RECALL button, it will drop your present call and give you new dial tone without having to hang up, pick up the handset, and select a line. You may actually have to press both buttons to effect a LNR sequence.
Your phone is broken, the only solution is to replace it. Call Uniden Customer Service and they should be able to help you. 1-800-297-1023. ( I'm serious, there is no way you can fix this problem with out opening the base unit up and replacing a bad transistor)
First make sure that the fax button has been pushed and is llit...
The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.
The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.
Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.