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Printer offline My printer was working just fine until a few days ago. Now, for some reason, it will not print from my vista computer. When I click on the printer icon from the taskbar, it shows the printer and print jobs waiting, but says "printer offline". I re-started the computer and unplugged/replugged the power and usb cords to the printer. Can anyone help?
I appreciate your timely help and the solution was right on the money!
Please accept my apology for not getting back to you sooner.
Thank you again.
Sidney HendersonI appreciate your timely help and the solution was right on the money!
Please accept my apology for not getting back to you sooner.
Thank you again.
Sidney Henderson
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When you double click the Printer and Faxes icon in the Control Panel
you will see the printer that your computer is currently using. See....
if the printer image is clear it is online and ready to use, if its
blurred then its in offline mode and cannot be use.
To correct
offline printer.. some possible reasons is on the usb cable.. check if
there is no open wire along the cable...Inserting the USB connector on
the other usb slot of the cpu sometimes work just wait first until it
is read.
If the printer is still blurred and offline after
checking the usb connection, the 2nd thing to do is check the
properties of the printer if it is set to offline mode. how? Double
click your printer icon. It will display the print jobs window. Click
on the Printer tab and uncheck on the "Use printer Offline". Cancel all
pending print jobs, close the printer window and try again to print.
When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.
To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.
If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.
One possible reason could be that manually printer had gone offline.
You can go to Control panel - > printer & Faxes settings and right click your printer and click on user printer online. If you doen'nt find this option on right click means it is already in online mode, but somehow not able to communicate to the printer. Right click the printer and go to properties, click on port tab search for USB port and select USB.
Goto Start, Control Settings, Click classic view if its an option, click printer icon, select your printer from the list and right click it and select default.
I had the same problem until recently. You have to install the drivers FROM THE CD that came with the printer, instead of selecting the drivers from the default list. Then, when selecting which printer driver to use (you'll have two options) choose Canon IJ and NOT Canon MX310 series. This is a problem with their MX310 driver, which is solved using a default/generic Canon InkJet (hence, the IJ) driver. Hope this helps!
P.S. This only works on Mac OS X. I have yet to figure out how to print wirelessly through Vista. Will keep you posted.
I appreciate your timely help and the solution was right on the money!
Please accept my apology for not getting back to you sooner.
Thank you again.
Sidney Henderson
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