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Posted on Mar 28, 2008

Camera won't zoom in

All of a sudden my camera won't zoom in anymore. I tried using the rollerball and the volume keys but nothing happens. It worked 2 days ago and now it just stopped working. Does anyone know how to fix this? Thanks...

  • Mike4476 Apr 01, 2008

    Yes this is correct. It's a software change so it needs to reconnect with the server to download the new software. This can be done by taking out the battery while turned on, like someone already said. When it powers back on the camera will work. Thanks for all the help...

  • Anonymous Apr 28, 2008

    Thank you Mike4476,



    I was about to use my insurance to get a new BBP, the problem has been corrected.

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  • Posted on Mar 30, 2008
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Mike,

I don't think it is your BB. Mine too has stopped zooming when it worked fine last week.

Do you know if BB did an auto update to the software. I am not aware of any.

S217497

plakrmvr

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  • Posted on May 06, 2008
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Thanks guys! I was about to take my BB in for service b/c of this! Glad I found your solution online...worked like a charm! I had tried turning my phone off/on, but didn't think of a battery pull.

:-)

Tara

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  • Posted on Mar 31, 2008
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Mine just stopped working a couple of days ago too. I took the battery out and waited a little bit and it fixed it.

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  • Posted on Mar 31, 2008
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Mine did the same. To fix:
With phone turned on remove battery. Wait 30 seconds. The put battery in
This forces a reset

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