Hi! I just had the same problem and actually called the service number that came with the rocket blender. The lady on the phone said that the plastic cup must have expanded (from heat), and to stick it in the refrigerator for 24 hours until the plastic shrinks back down to normal. After the 24 hours the cup should be able to come off. Kind of makes sense, but I hope it works!
This has happened to me twice in two months. Both times it was my fault because I left it running for too long and the motor got too hot. Just leave it to cool off for 10-15 mins and you should be able to get the cup out. Putting in the fridge for 24 hrs seems EXTREME. Just have to let the motor cool down. I thought it had to be running to remove also, but this last time, I was able to unscrew it without it running. Don't let it run for more than 2 mins at a time and it probably won't happen.
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