Leaking water on floor.

Believe it or not your freezer has a heater that defrost your freezer. It runs on a cycle to keep the ice from building up. Your freezer may be set to cold or the heater isn't working properly.

See inside freezer box floor. Do you see Ice layer build up. If so then your defrost drain line is clogged.

Water on the freezer floor has only two sources, 1) ice maker overflow/leak, or 2) defrost drain plugged. For the first you can turn off the ice maker and shut off the supply water for a few days to see if the problem recurs. If this is the problem determine if the water fill valve leaks or the ice maker is the problem and replace the offender. For the second, thaw out and clear all the ice, paying special attention to the drain located under the freezer (cooling) coil. Then clear the blockage from the drain tube. BE CAREFUL AND DO NOT USE WIRE OR SHARP ITEMS as this can pierce a hole in the drain requiring replacement, not something you want to do or pay for. A turkey baster and hot water are useful tools to flush out the blockage allowing water to drain freely into the defrost drain pan under the refrigerator.

sounds to me like a bad door seals causing condensation and leakage

The drain for the auto defrost water is plugged up somewhere.You will need to look at the very back and bottom inside the freezer to see if you can locate it and clean it out.Also you may have to pull the refrig out from the wall and try to get to it from the back.Hope this aleast gets you looking in the right direction.

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator
Refrigeratornot Cooling or Fridge not Cooling

How to Defrost Refrigerator DefrostTimer Problem

WaterRunning in refrigerator from Freezer

Refrigeratoror Freezer not Cooling or Getting Cold
heatman101

Your freezer drain is clogged or frozen up with ice blockage. Need to remove the freezer floor liner, usually 2-4 1/4" screws holding it in - slide it out. Next slowly pour hot water over ice build up and melt all ice. The drain is under the evaporator coils (small hole near center) this connects to a pan under the refrigerator that then evaporates on its own. I usually place a couple of bowls inside fresh food area on top shelf to catch excess water dripping through ceiling of fresh foods.

Next you will need to attach a heat probe from the heater under the freezer coils and feed it into the drain in order to prevent freezing up again. Use part #819043 heat probe or strip some #14 gauge copper wire and wrap around heater once and place down through drain. Recommend the heat probe 819043 to get it right the first time.

There's a drain hole in the freezer side behind the bottom drawer in the back wall that must be clogh ; put hot water into it untill melted the ice and keep pouring water to clean the drain (don't worry , the water goes to an evaporative tray) .Keep the drain clean by putting every 3/4 months half a cup of clorox or bleach.

Check the drain tray under the evaporator its probably froze over causing water to overflow in the freezer

After several hours working and moving the door, I was able to slide open the door. Found out that the ice maker was leaking and the water was in the bottom an it frozen and that was stopping the door to open.