Rowenta DG-980 Iron Logo
Janet Scott Posted on May 10, 2010
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Trigger button broke during ironing. What to do?????

While ironing, the trigger just quit working. Now it is loose and sloppy. The button doesn't work anymore. No way to make the steam come out. What to do???? Is it worth trying to fix or should I just get an entire new unit???

1 Answer

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  • Expert 70 Answers
  • Posted on Jun 06, 2010
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The fix is easy, order the trigger that has an actuating tab that is probably broken off. Gently pry up the blue cushion from the front to the back near the cord and you will see the tab lying over the switch. I order my parts from the Rowenta Region Service Center below:

California Electric Service in Concord CA (it is the only Rowenta repair station in California) go to either of the following addresses:
their website is: http://www.californiaelectricservice.com/
or tech service: [email protected]

Keep us informed as you resolve and solve the problem. It is a fine machine and well worth the repair.

  • Wes Kilgore
    Wes Kilgore May 07, 2014

    The link for the "Electric Service" place is BROKEN/DEFUNCT.

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There are two cause. One the boiler resistance doesn´t turn of because of snap disc or bimetal thermostat fault or because a coil in the working valve (security valve). But if you can heard a click of opening movement of valve when you push the button it is able to be a thermostat.
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Ssteams constantly without pressing steam trigger

Sounds like your trigger valve in the iron portion (not the tank) is jammed open. It could be from mineral deposits so maybe try running it with a solution of distilled water and a couple of tablespoons of vinegar in the tank. Wiggle the steam trigger to try to release any scaling that maybe present inside the valve. If your steaming from the iron stops, you've fixed the problem so let the iron cool and rinse the tank using ONLY DISTILLED WATER which anyone knows is the only type of water to be used in ALL appliances. Minerals in regular tap water kill appliances quickly. Never use tap or bottled drinking water even if the directions say it's okay. Iron some old rags or towels with a tank of distilled water to make sure no mineral deposits or staining steam comes out after cleaning.
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The trigger on the handle is not working and neither is the steamer HELP

Need a little clarification, do you feel/hear click when pressing trigger? No means the trigger inner actuator tab is broken...easy fix, just gently pry off cush rubber cover on handle from front to rear (gently to not scar up the works) and lift. Steamer not working?...is it getting hot? Steam building up in the boiler? Need a little more information here before I can proceed...
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Stream is not working

Sounds like the internal tab attached to the trigger is broken. Unplug unit, let cool. Pry up the rubber cushion from the handle, working from the front to the rear cord, You will probably see the tab lying on the switch. New trigger assy can be had from Rowenta Service Center:

California Electric Service in Concord CA (it is the only Rowenta repair station in California) go to either of the following addresses:
their website is: http://www.californiaelectricservice.com/
or tech service: [email protected]

This would be my first choice as your boiler is working fine. Good luck and tell us how things get resolved.
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DG-980 Iron: The button to use the steam is stuck. I was ironin...

Hi Mary, sounds like something jammed in the trigger mechanism or the microswitch button is stuck in the housing. Unplug the iron, let it cool. Gently pry up the blue cushion from the handle from the front towards the rear cord, you will see the trigger, the actuator tab and the microswitch button (nib) that should be sticking out, if it is flush with the housing it is jammed down. That switch is replaceable, but I don't know how savy you or your appliance servicer are at replacing it. Here is where I get my parts:

California Electric Service in Concord CA (it is the only Rowenta repair station in California) go to either of the following addresses:
their website is: http://www.californiaelectricservice.com/
or tech service: [email protected]

Please keep us informed as to your progress resolving this...
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Steam trigger broke

i did some research for you and i found out the main web for Rowenta Usa and they do provide spare part as well.
You can also send the iron to a repair center near to you if under the warranty at no cost.
This is the information i got from them
http://www.rowentausa.com/rowenta/frame.aspx
Good Luck
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Not steaming

Hi, it sounds like the steam trigger has a broken pin on the end inside the handle. Unplug the unit from the wall and let it cool. I found out that you can remove the main rubber cover by gently prying it up from the front and pivoting it up to the cord end and lifting it off. You will see the trigger snaps in, but look at the finger end going under the microswitch that activates the "Burst of Steam"...it is probably broken. You can get another one from California Electric Service in Concord CA; or you can epoxy a small 3/4" by 1/8" x 1/16" piece of aluminum, bent at 45 degs into trigger hollow, approx 1/4" sticking out to actuate the micro-switch and after a day or two for the epoxy to harden it should work just fine.
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