Water is not collecting in the bcket. I have had this on and it

Unplug it and let it dry out. Place it on old newspaper and start. Check the paper and look for the wet spot. That will let you know where the water is coming out of the unit. Check that area, it is probably a bad seal on the drain or a crack in the water container.

Glad to hear that you thought to clean the filter, as that would have been one of my suggestions. Because, it's the most overlooked.

But, there is another one that equally overlooked and is probably the number cause of your humidifiers problem. The humidity extraction level is set to HIGH. Lower it to 32 - 35%. If your unit does not have an LED Screen readout, set the control on MINIMAL.

This is what gets confusing about the use of dehumidifiers. They work backwards from what most people think. The lower the setting, the more moisture/humidity is extracted from the house. The higher the setting/numbers, the more humidity remains in the house. The higher setting would be used only in the Winter, because removing all the moisture and humidity will make the house uncomfortable.

If this wet area, you mentioned is a basement. The ambient air temperature at floor level is colder than at chest level and dehumidifiers don't work well in temperatures between 40 & 60 degrees F.
If this is the case, placing the unit up off the floor on a sturdy table, counter, etc that can hold the weight of the unit, plus a full bucket of water will generally solve the problem.

Also, be sure that you're maintaining at least 12" of clear air space on all sides of the unit. If the air flow is obstructed, the unit will run all day and not extract any water.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There can be many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


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Hi,
There are many reasons for a dehumidifier tto not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Hi,
Here is a tip that I wrote about that problem...

http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Possible cause it's out of gas.

you might have to get a refridgeration mechanic to regas it, or/and fix any gas leaks

My crosley dehum. acted the same way. It turned out to be a bad defrost thermostat on the evaporator coil.