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Are you sure it's not "unlock scanner", or similar? There is often a scanner lock located under the document feeder cover, usually on the left side of the contact glass, that you can engage for moving the machine. Check to see if it is locked.
I have Samsung SCX-4216 printer. Printing, Xerox & Fax working is OK, but scan facility is not working because i missed the original software. please give me a solution for get the original software or scan drivers.
I had the same problem so i unplugged my cable and usb cord and uninstalled the program for lexmark. and i put in the cd to install and followed the directions as if i was installing it for the fist time and viola it worked. Good luck