Our company has a xerox 7700 laser printer and it has an error. Fan failure error 54, and now in every 10 minutes the same error. We are shutting down the printer and waiting then opening and after the ten min. etc. it is the same. Our workflow needs this printer to print every time and quickly. we have lots of works to do, and urgently our printer's problem must be solved. What must we do?
1 of 2 things.
You need to clean or replace the fan.
You have to remove the back, right side and top cover to access that fan.It is near the back just behind the fuser module.
It could also be the low voltage power supply fan. Most likely the fuser fan.
Once you remove the fan, there is a label on it, remove the label, There is a rubber plug behind the label, remove the plug and drip some lubricant into the fan. Reassembly and it should be ok.
I would recommend replacing the defective fan though.
Here is a very reliable part source.
https://www.partsdrop.com/store/
If you call ask for Britt and specify the model number and that you need a fuser fan and probably order a Power supply fan, Neither are very expensive.
Have both on hand to be 100 percent sure the problem is resolved, But its a 90 percent fuser fan failure code. It operated in a heated area and can dry out faster.
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Fan Failure Error 54 kept coming up but we have replaced this fan as the connector was corroded and had 'blown' one of the pins.
Now we have message: 'printer cartridge 4 missing'. So the diagnoses is going thru some 'steps' - Any ideas on how to fix?
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