Xerox Phaser 7700 Laser Printer Logo
Posted on Mar 27, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Fan Failure Error 54

Our company has a xerox 7700 laser printer and it has an error. Fan failure error 54, and now in every 10 minutes the same error. We are shutting down the printer and waiting then opening and after the ten min. etc. it is the same. Our workflow needs this printer to print every time and quickly. we have lots of works to do, and urgently our printer's problem must be solved. What must we do?

  • Toona
    Toona Mar 31, 2008


        Fan Failure Error 54 kept coming up but we have replaced this fan as the connector was corroded and had 'blown' one of the pins.



        Now we have message: 'printer cartridge 4 missing'. So the diagnoses is going thru some 'steps' - Any ideas on how to fix?

×

2 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 2,072 Answers
  • Posted on Mar 27, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Dec 31, 2007
Answers
2072
Questions
0
Helped
1110214
Points
5835

1 of 2 things.
You need to clean or replace the fan.
You have to remove the back, right side and top cover to access that fan.It is near the back just behind the fuser module.
It could also be the low voltage power supply fan. Most likely the fuser fan.
Once you remove the fan, there is a label on it, remove the label, There is a rubber plug behind the label, remove the plug and drip some lubricant into the fan. Reassembly and it should be ok.
I would recommend replacing the defective fan though.
Here is a very reliable part source.
https://www.partsdrop.com/store/

If you call ask for Britt and specify the model number and that you need a fuser fan and probably order a Power supply fan, Neither are very expensive.
Have both on hand to be 100 percent sure the problem is resolved, But its a 90 percent fuser fan failure code. It operated in a heated area and can dry out faster.



Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 19 Answers
  • Posted on Mar 27, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Mar 09, 2008
Answers
19
Questions
0
Helped
12900
Points
20

Free On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer

iTezen is Now offering Free On-Site Repair Service to our supplies customers. Basically every purchase of supplies made through us will result in a credit towards a free repair of your printer. For example 5 Rainbow Pack Ink set purchases will earn you a free repair. These are supplies you are already purchasing for your printing needs, as an added bonus and in gratitude for purchasing with us you can earn free on-site repairs. You can guaranty your printer stays working for years to come simple by purchasing ink through us.

The earned repair will cover any problem you may be having with your Phaser Printer. This includes parts, labor and travel expenses. All you need do is contact us to get your printer back in order. No hidden fees or charges.

Printers we repair:
MODEL: Tektronix Phaser 840 Color Printer Repair - $Free
MODEL: Tektronix Phaser 850 Color Printer Repair - $Free
MODEL: Xerox Phaser 860 Color Printer Repair - $Free
MODEL: Xerox Phaser 8200 Color Printer Repair - $Free
MODEL: Xerox Phaser 8400 Color Printer Repair - $Free
MODEL: Xerox Phaser 8500 Color Printer Repair - $Free
MODEL: Xerox Phaser 7700 Color Printer Repair - $Free
MODEL: Xerox Phaser 7750 Color Printer Repair - $Free
MODEL: Tektronix Phaser 780 Color Printer Repair - $Free
MODEL: Xerox Phaser 790 Color Printer Repair - $Free


We have technicians in:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South, Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Itezen, Inc.
Tel. 516.776.7346
http://www.itezen.com/
Email: [email protected]

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Error 14 scanner

That sensor is located in the developer housing. You can either replace the sensor, or replace the developer housing, which comes with the sensor. Either way, you will need to go into diagnostics and set the value of the new ATC sensor after replacement. (You will need to replace the developer powder if you get a new developer housing)
0helpful
1answer

Xerox 7700. Paper is jamming at lower tray and bypass tray. Will print one page fine but multiple pages it stars jamming

Hello. The Error 11, polygon motor failure is usually caused by the motor controller chip going bad on the mirror motor. We found some of the contorller chips and had them replaced. The refurbished laser units can be seen at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx
0helpful
1answer

I have a phaser 7700dn and the error code 44 has come up fuser sub lamp failure

THIS IS THE TEXT FROM THE PHASER 7700 SERVICE MANUAL, HOWEVER, SEE MY COMMENTS AT THE END OF THE QUOTE.

11 06-372 ERROR 11 LASER UNIT POLYGON MOTOR FAILURE
Note
If this failure reoccurs three times successively, an Engine NVRAM
value is set preventing further printer use until the Clear Tech Rep
Fault, Clear <09-380 ~ 09-383> is run.
Remove Rear Cover (RRP 1, on page 7-154).
Disconnect P400 (see figure page 2-46) and P401 (see figure page 2-46) on the Engine Control
Board.
Inspect both connectors to determine they are fully engaged as a unit. Re-engage, if necessary.
Note The two connectors can NOT properly seat into their socket(s)
unless they are both engaged as a unit. Ensure there is no
separation.
Carefully reinsert the plugs into their joint socket and FIRMLY seat them.
Replace the Laser Unit (RRP 38, on page 7-200).
Note Whenever the mounting screws for the Laser Unit have been
loosened, it is necessary to recalibrate the unit by performing the
RegiCon Adjustment Procedure beginning on page 4-124.
If the problem persists, replace the Engine Control Board (RRP 42, on page 7-206).

It has been my experience that 90% of the time the scanner motor (polygon motor) has gone bad. I have repaired many 7700 printers with this error by replacing the laser scanner. The part can be purchased at: http://www.lpscomputer.com/p-3060-1-116-1110-00-laser-unit.aspx
4helpful
1answer

XEROX PHASER 7700 ERROR 11

Error 11, laser unit polygon motor failure. If this fault reoccurs 3 times successively the 7700 . enter diagnostics and clear tech rep fault and clear this 09-380, 09-383.
0helpful
1answer

Laser unit polygon motor failure

This error usually means that the laser unit on the machine has failed. Just replace the laser unit part number 116-1110-00. I've bought couple of them from www.iteminconline.com. They also give good customer service for free and I think 30 day return if the part is not working. hopefully this helps
0helpful
2answers

Code 11 on display. "Laser unit cannot find a home position." Does the laser need to be replaced? How much would this cost?

Yes the laser has to be replace.
If you have checked that all the connections from the laser to the engine control board.
If it all of a sudden gave the code 11 then that means you have to replace it.

That laser comes at a price of $500 to $700. refurbished.
part# 116-1110-00-EX
0helpful
2answers

Xerox phaser 7700 error 11

man...

listen .. you is with error

go listen cradle of filth the heavy metal :)

good bye

see you later
0helpful
3answers

Xerox Phaser 7750

There is a motor in the laser called the polyogon motor, It turns the mirrors in the laser.
It most likely is not starting fast enough.The laser isnt that hard to remove. But if it has failed, it is pretty expensive.
Let me know if you want to attempt to pull it.
0helpful
2answers

Phaser 7700 Accumulator Belt Replaced, upon startup there is an error

POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
necessary.
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt
0helpful
2answers

Printer gives me Error 10 - laser unit

Error 10 is either the Laser unit failing or the Print engine eeprom needs to be replaced. Here is the link where you can download the service manual for free. Hope this helps http://www.eserviceinfo.com/download.php?fileid=26566
Not finding what you are looking for?

929 views

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...