iLO (2 GB) MP3 Player Logo

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Posted on Mar 27, 2008
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Ilo MP3 2 gig

My ilo won't update it's menu. This makes it impossible to play new songs added to it. I placed the original set disc back in the computer and it keeps telling me I need the latest update, sends me to the windows media player 11 site, which when installed, still gives me the same results?

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Jul 05, 2008
ThaMp3Doctor
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This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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How do I remove a tumbnail from a photo?

Once you've added you're photos, you can set a different photo to act as thumbnail (the programme automatically chooses the first photo/slide, indicated by a little green ticked box sign).
To change the thumbnail to a different photo, highlight the photo you want as thumbnail by clicking it - the frame will change to yellow - and then click on the green ticked box command ("Set Thumbnail") at the top of the window.
You cannot alltogether delete the thumbnail, because every slide show you create needs to have a thumbnail to link the slide show to the menu screen at the start of your DVD. So, on your menu screen there will always be at least one thumbnail. (The black thumbnail that appears in the middle of your screen when you first open the programme, is a "place holder". It needs to be there and it cannot be deleted. Once you've created a slide show, it will be replaced with the photo you have chosen to be the thumbnail. Every time you create a new slide show, a new thumbnail will be added to your menu screen. The position of thumbnails can be changed, using the second ("Edit") Tab.

You will find a User's Guide on the install disc. It can be accessed by inserting the install disc and clicking on the relevant link, or you can right click on your CD/DVD drive (in "My Computer") and then click on "Explore" to look for it on the install disc - it's a pdf file.

From: 11407336.
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Ipod in chinese dont know how to switch back to english.

If you accidentally set iPod nano to use a language you don’t understand
You can reset the language.
1 Press and hold Menu until the main menu appears.
2 Choose the sixth menu item (Settings).
3 Choose the last menu item (Reset Settings).
4 Choose the first item (Reset) and select a language.
Other iPod nano settings, such as song repeat, are also reset.
Note: If you added or removed items from the iPod nano main menu (see “Adding or
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Just blinks and does not play files

plug it into the computer and put a new song on it. it should turn on after that. it happened to me and thats what i had to do to make it work again
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No files found

Switch it to MTP or auto mode in settings menu
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Ilo dies when you connect to pc

It behaves differently when plugged into a PC depending on whether it is switched on or off.

If switched on it will charge the battery. You need to have it switched off when you plug it in to transfer files. It doesn't charge when plugged in switch off though so that's something to watch.
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I could listen to some songs

Prob need to format the player
1. put player in msc mode (settings menu under USB)

2. go to my computer and rightclick on sansa

3. format box: choose quick format

4. format complete, allow player to stay connected to computer for 10 mins

go to sandisk.com and under downloads, download the updater to keep this from happening again, put the updater on your computer so each time you plug it in, it will look for updates

make sure you do not put questionable files on the player such as itunes or mp4, as they will "bad track"
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Some music won't play

if the songs came from Limewire, they probably have hex code in the id3 tag comment lines - remove all of these tags
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Problem with SD card recognition

Try updating the firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/).
If your computer doesn't recognize the player, you'll have to turn it off, remove the battery and keep "PLAY" pressed for 10 seconds while connecting it to the USB port, then update the firmware.
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Ilo mp3 player issue

Your ilo should've come with a disc. That disc should install windows media for you. You can't put music onto it without windows media.
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