7 May 2010 Hi there, I have an Olympus camera that I bought in June 2007. I had a two-year guarantee, which ran out last year. Now my camera won?t come on. This happened once before but when I put in new batteries (although the batteries I was using were fairly new), it worked again. Now, however, I?ve had no low-battery warning light and one minute the camera was working, the next it had stopped. I?ve tried putting in new batteries (straight out of the packet) but it?s made no difference. Can you suggest anything I can do? I love my camera so I hope you have some ideas. Thanks Chantal
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hi , i had the exact same problem as well. See my other reply to another user in this forum. I still had my 2 year guarantee ( European ), and sent it back to Olympus. They have told me that the zoom mechanism is broken ( which i figured anyhow !) , and they are replacing. As i said above, i am lucky that i was within the 2 year warranty. If yours is still within the guarantee period then contact Olympus service. If not, then i'm afraid you may have to pay. Best of luck.
Hey Brigitta12, Your camera should have a 1 year manufacturers warranty on it, and a Best Buy™ store should be able to send it out for repair under that warranty. You would have to bring it in to a Geek Squad® precinct at the store, and they should be able to send it out for service. Definitely do this before the date of purchase, and you will need a copy of your receipt which if you don't have the store in most cases can look up. Sincerely, Allan Go Ahead. Use Us.
Has your camera always done this? Or is this a recent problem. Also, have you changed your memory card, and that has caused your error? Some times if you use a higher capacity memory card than the camera can use (especially with the xD card format) you will encounter very wierd errors, as the camera is trying to read or save to the card.
One thing to check is the memory card type. Olympus uses the xD card, BUT in the last couple years they have changed the format, from an xD card to an xD card type "M". The type M has a different file structure, and older cameras, and ones that can't support the "M" format might give odd errors.
I checked Olympus' website and I did NOT find any drivers for your camera, which is odd. Try uninstalling and reinstalling your software, and also check your memory card. If you have an extra around, try using it (I wouldn't recommend go buying a new one as many places do NOT let you return memory cards). Let me know if this helps!
Thanks. I'll try that and see what happens.
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