Depending on the web browser being used there should be an option on where to store downloads within the browsers settings. If the site keeps telling you to install try restarting the computer, usually just restarting the web browser is enough but Im sure you've probably already done that. If a restart doesn't help then directly download flashplayer from adobe.com..sometimes a site will say you need a flashplayer and sneek in spyware, etc when you go to install said flashplayer. If you go to adobe.com you can at least know your getting the correct up-to-date version of flashplayer. If that still doesn't do the trick try playing a video on youtube. If it works on youtube but not the original site you were trying then theres something up with the site. If youtube doesn't work as well try a different web browser and if it still isn't working uninstall any flashplayer within windows and reinstall via adobe.com ...hope this helps, good luck
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