My mp3 froze and i pressed that rest button but it still frozen.. So how do i get it to work if i pressed the rest button but it is goin no further than COBY on the screen when i turn it on?

Hi,

Please follow the below steps and check if that resolves the issue:

1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
   
2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.

If you require further assistance then please revert back.

Regards

Anand Gupta

try reseting it. hold down the power button for15-20 seconds and release

Press and Hold the Menu Button and the Center/Action Button
This will reboot youriPod and it will be alive again.

If this helps you please leave a vote at fixya

Try this: Press and hold the wake/sleep button and the home button simultaneously for ten seconds and the apple logo should appear on the screen. Release the buttons and it should work like normal. Hope this helps.

Simply by pressing the reset button fixed the 'freezing issue'

I had the same problem with mine freezing. It happened when I kept pressing the back track button (on left side) to go back to an earlier song. It then froze in the middle of a song, couldn't hear the song, the time of the song was frozen, etc., and the unit stayed lit, despite pressing all the buttons. I tried holding down power but nothing happened. I read another person's post that you need to hold it down 15-30 seconds. I did this and it worked, you just have to hold it down until it shuts down, which was about 15 seconds as suggested, could be longer for others.
For me, next time I wont keep clicking the tracks repeatedly, I'll simply go out of the song and back to the song I want through the menu.
Thank you for the good posts. Glad I didn't have to mess with the battery like others....

press the reset( small hole on back near bottom) with a small paperclip

i froze up held lock button towards mic buton it has worked every time it happens.sansa280 16gb

The only answer here is to take it back.

Try the reset button which is pin-sized hole on bottom right when looking at the HD-400. You will need paper-clip to press it.