Phone rings only one time and goes to voicemail

Hello, Mary -

I checked the user manual for your Alcatel 3003G cell phone:
https://www.manualslib.com/manual/1150047/Alcatel-Tribe-3003g.html?page=1#manual

I did not find any information regarding increasing the length of time of rings of incoming calls in the manual. So, I thought the incoming rings length of time may be dependent upon your cell phone service provider, Vodafone.

I found some information on a Vodafone Support page:
https://support.vodafone.co.uk/
How to increase the time before a call goes to voicemail?
(Quote)
Your Vodafone mobile is set to ring for 15 seconds before going to voicemail. You can change how long it rings for, choosing from 5 to 30 seconds in 5-second intervals.

To choose your desired ringing time:

• Enter **61*121*11* on your Vodafone mobile
• Choose the number of seconds you'd like your phone to ring for, followed by #
• Press Call
• A confirmation message will pop up on your screen with your new ring time

For example, if you want to set your Vodafone mobile to ring for 25 seconds, you enter **61*121*11*25#, and press Call. When the message pops up, you'll know it's all done.

Watch this simple video to find out how to increase the time before a call goes to voicemail.
https://youtu.be/rGJNpaaD5z8
(End quote)

Best wishes.

Look at your call forwarding or divert settings, change the settings to cancel all diverts or to divert to voicemail only when the phone is off or not answered. Chances are that all calls are currently being diverted to VM

Which phone are you using - please be specific.

Generally Go To Settings > Call Settings > Additional Settings / Call Forwarding Settings > Voice Calls > Change the always forward Settings, here it will ask you for Number of Rings Before Forwarding. Change that as per your convenience.

It could be that the phone is delayed in ringing. Try placing a test call and see how many times it rings in the phone you are calling from before it rings on the phone. Then you can determine if the phone is delayed in ringing. If you hear ringing and the phone rings once and then it goes to voicemail then there may be a setting on your phone that is causing this.

Mark
Motorola Support

Hello,
You need to contact your carrier, ask customer service if they will change the ring time. The number of rings before vaoicemail is not controlled by the phone it is set at the cell phone switching office so they have to do it. Some carriers will some won't.

Good luck,
Buddy
Corporate Computer
WWW.CCL-LA.COM

Hi, the setting is controlled by your mobile service provider. You will need to ring them and get them to extend the time which it will ring before going to your voicemail. Another option is to totally disable the voicemail function. On your blackberry, enter the phone screen, then press the blackberry logo button to open the menu then select options. Once in the options, select the call forwarding option. Change all settings to "do not forward". Please rate this solution if it helps. Thanks

Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.

First, call your voice mail. After the messages you will be given a menu to follow. On the Sony Ericsson W350 I went to Personal Options (4) then to Administrative Options (2) and finally Prompt Level (3). After reaching Prompt Level you have the option to shorten or extend the number of rings. At this point I chose to shorten the prompt and then I exitted the system.

Does the phone actually ring 3 times. I was having the same problem I was informed that it was not even going to my phone. When I had this same problem T_Mobile could not fix the problem using the 3 g network. If you shut off the 3g feature your problem will go away

the voicemail ring count has to be setup on your phone line thru your voicemail menu,and has nothing to do with the answering machine. if you don't want the answering machine to pickup, just shut it off. follow the prompt's for your voicemail settings, there you'll be able to set the amount of rings you want.
hope this helps.
wg