Hello,
Sometimes the little drawer for the conditioner can get clogged with soap residue take out drawer by pressing on release tab in drawer,take to sink pull out plate above syphon holes make sure all holes are clean also under small plate clean out recess.The other check is make sure you have good water pressure and clean the little holes above drawer with an old toothbrush and a bent piece of wire.There may be a solenoid not working all these need looking at.Hope This has been helpful.
Good Luck
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