I HAVE A CHIPPED CRYSTAL (GLASS FACING). WHERE CAN I GET A REPLACEMENT AND/OR HAVE THE CHIPPED CRYSTAL REPLACED?
Here is a link to the fossil website's policies on repair. http://www.fossilcanada.ca/webapp/wcs/stores/servlet/ContentView?langId=-1&storeId=32563&catalogId=20509&page=warrantyRepairs
If your watch is not in warranty you may have to pay for the repair. Send your watch to fossil at the address listed on their website and follow their guidelines by including a description of the problem and other necessary information.
For a solution that may be faster, you could try taking the watch to a local jeweler to see they can repair it. This is unlikely though, because the may not have the crystal to repair it.That is worth a try though. At the very worst, you will have to send the watch to fossil for a repair.
Jul 21, 2011 |
Fossil Anadigi JR9121 Watch