HP LaserJet 2840 Printer Logo
Posted on Mar 26, 2008
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REPLACE SUPPLIES OUR OFFICE OWNS THIS HP LASER 2840. YESTERDAY IT SAID REPLACE BLACK CARTRIDGE. AFTER DOING SO SAID AND STILL SAYS TO "INSTALL SUPPLIES" ON THE TOP LINE AND RIGHT BELOW IT IT GIVES SHOWS "|?| |?| |?| |?|" WHAT SUPPLIES IS IT TALKING ABOUT? WE NEVER USE COLOR EVEN THOUGH THEY ARE INSTALLED... ANY SUGGESTIONS?

  • 8 more comments 
  • Anonymous Apr 08, 2008

    replace supplies shows on screen with 5 sets of hash marks underneth the first set of hash marks from left is black all the way to the top next 2 have 1 line of black at bottom next 2 are empty.will not print copy.

  • Jackalthe Apr 26, 2008

    My machine says 'Replace supplies" even though it has new cartridges (I only print in Black & whit). I have looked up in the web and others appear to have the same problem. I have attempted all the solutions provided but none seem to work. My printer has the following display

    [_] [ ] [ ] [ ] [ ] only the first bar has a black line. My black cartridge is new.

    The one solution that had some merit but was for another model is to somehow to overide the 2840 so that the cartridge prints to the end.



    It appears to be a common problem that Hp does not want to reslove. If I cant resolve it I will throw it out and go back to brother laser printers



    any solutions can be emailed to [email protected]



    thanks

  • Anonymous May 01, 2008

    REPLACE SUPPLY USING BLACK ONLY WHEN I WANT TO SEND FAX,AND THE LIGHT CYAN FLASH ON HP 2840

  • ybelppa Jun 02, 2008

    The cartridge carousel is out of alignment. I just can't figure out how to Re-align it. I have a call in to a technician.

  • informa_LLC Jun 25, 2008

    This is a huge problem. I have just replaced the cartridge and yet the HP 2840 shows the same error messages that others have noted here. I took the steps of pulling out the cartridges, powering down, replacing the cartridges, and recalibrating and the "Replace black cartridge" error message showed up again. So it wouln't recalibrate.

    Any other ideas?

  • spointcustom Jul 20, 2008

    My HP2840 has the same error message(replace supply using black only}

    it will not print but will copy in black only. After replacing black toner the printer went into calibration and clean mode after finshing the same error message appeared .I have tried the solution listed below but it did not help

    Jim

  • jmewalls Nov 14, 2008

    Printer was low on color, using black only. We continued using the black only until yesterday it says "Replace Supplies". I replaced all the cartridges and the imagaing drum, couldn't find anything else to replace. Then I restarted. No luck. Then pulled all cords and cartridges out, replaced, turned back on, still the same message. Also did a restore, factory reset. Still says REPLACE SUPPLIES. WHAT SUPPLIES???

  • Anonymous Dec 15, 2008

    Same problem does anyone have a solution?

  • Anonymous Dec 18, 2008

    I replace the drum and the black ink. Now it says replace supplies. Use black ink only

  • Anonymous Feb 17, 2009

    This is so annoying. One of my users printers has just come up with the "no supplies" error. I has been working fine all day. There are new cartridges in there..



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  • Posted on Mar 26, 2008
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Make sure all cartridge are install and secured into place...(take all the cartridge out and back in ) close front door cover and it will go into cartridge calibration...If not, press the "menu" key and with the arrow go to print quality and confirm with the enter key. Go to calibration and confirm...

Let me know....

A

Anonymous

Install supplies the error message shows, there is black toner is blank
so the error showing in the screen.

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  • Posted on Aug 24, 2008
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Don't be afraid to contact HP Support for help. I just bought an HP2840 and after 2 months of very light printing (about 300 pages total, mostly B/W) the unit said "install magenta cartridge". All the other cartridges were 98% full but it wouldn't recognize the magenta cartridge as even being present. I couldn't print or copy B/W because of this fault. A simple phone call to HP Support got them to send me a new cartridge free of charge and it cleared up the problem. They even paid for return shipment of the defective cartridge.

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We have an HP Color Laserjet 2840 printer in our office. We were low on our black ink drum, bought a new drum and installed it. Copies are coming out perfectly but the "replace black...

The 2840 is a slightly different sort of machine when it comes to supplies. There is a main imaging drum unit which works for all four colors, and then there of course are the 4 colors. If the unit was asking for a drum unit then you should have instaled a Q3964A. It is entirely possible that your drum unit and black cartridge both expired at the same time, in which case, you need a black toner cartridge now.
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I have HP laserjet all in one 2840. got massage replace supplies. replace black ink. massage still there. printer does not work. please help tell me what to do thanks, Troy

Did you purchase a new cartridge or refill? These supplies have a non-resetable chip on them that must be replaced when a cartridge is refilled. If it is an new HP original cartridge, contact HP and have them replace it. If it is a refill, contact whoever you bought it from and get them to replace it.
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HP LaserJet 2840 Printer. The yellow cartridge flashing?

Did you remove the sealing tape?

5. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing tape.

6. Squeeze the blue release levers on the print cartridge, holding it with the roller facing you. Lower the cartridge straight down into the carousel until it is firmly in place.

7. If you need to replace another cartridge, close the top cover and the scanner assembly, press ROTATE CAROUSEL, and then repeat steps 4 through 6.

http://www.hp.com/ctg/Manual/c00292207.pdf

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https://www.google.com/search?q=Hp+laserjet+2840-yellow+cartridge+flashing

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HP 2840 Prints Blank Pages

Black is used on all prints. Did you pull the tape on the new cartridge?
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