Make sure all cartridge are install and secured into place...(take all the cartridge out and back in ) close front door cover and it will go into cartridge calibration...If not, press the "menu" key and with the arrow go to print quality and confirm with the enter key. Go to calibration and confirm...
Let me know....
Install supplies the error message shows, there is black toner is blank
so the error showing in the screen.
Don't be afraid to contact HP Support for help. I just bought an HP2840 and after 2 months of very light printing (about 300 pages total, mostly B/W) the unit said "install magenta cartridge". All the other cartridges were 98% full but it wouldn't recognize the magenta cartridge as even being present. I couldn't print or copy B/W because of this fault. A simple phone call to HP Support got them to send me a new cartridge free of charge and it cleared up the problem. They even paid for return shipment of the defective cartridge.
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replace supplies shows on screen with 5 sets of hash marks underneth the first set of hash marks from left is black all the way to the top next 2 have 1 line of black at bottom next 2 are empty.will not print copy.
My machine says 'Replace supplies" even though it has new cartridges (I only print in Black & whit). I have looked up in the web and others appear to have the same problem. I have attempted all the solutions provided but none seem to work. My printer has the following display
[_] [ ] [ ] [ ] [ ] only the first bar has a black line. My black cartridge is new.
The one solution that had some merit but was for another model is to somehow to overide the 2840 so that the cartridge prints to the end.
It appears to be a common problem that Hp does not want to reslove. If I cant resolve it I will throw it out and go back to brother laser printers
any solutions can be emailed to [email protected]
thanks
REPLACE SUPPLY USING BLACK ONLY WHEN I WANT TO SEND FAX,AND THE LIGHT CYAN FLASH ON HP 2840
The cartridge carousel is out of alignment. I just can't figure out how to Re-align it. I have a call in to a technician.
This is a huge problem. I have just replaced the cartridge and yet the HP 2840 shows the same error messages that others have noted here. I took the steps of pulling out the cartridges, powering down, replacing the cartridges, and recalibrating and the "Replace black cartridge" error message showed up again. So it wouln't recalibrate.
Any other ideas?
My HP2840 has the same error message(replace supply using black only}
it will not print but will copy in black only. After replacing black toner the printer went into calibration and clean mode after finshing the same error message appeared .I have tried the solution listed below but it did not help
Jim
Printer was low on color, using black only. We continued using the black only until yesterday it says "Replace Supplies". I replaced all the cartridges and the imagaing drum, couldn't find anything else to replace. Then I restarted. No luck. Then pulled all cords and cartridges out, replaced, turned back on, still the same message. Also did a restore, factory reset. Still says REPLACE SUPPLIES. WHAT SUPPLIES???
Same problem does anyone have a solution?
I replace the drum and the black ink. Now it says replace supplies. Use black ink only
This is so annoying. One of my users printers has just come up with the "no supplies" error. I has been working fine all day. There are new cartridges in there..
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