Re: Hose line is no longer draining the unit, bucket...
Sounds like the connector hoae came off inside the machine . Look up inside the machine where the bucket would go and you should see where the hose attaches to the condensate drain . It might have pulled off .
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Assuming you have a hose connected to the bucket for drainage, it is necessary that the end of the hose be lower than the top level of the bucket or the bucket will fill before the hose drains. I see many people who have their units on the floor and run a hose up into a sink and wonder why the bucket fills. Gravity works.....if you cannot find a lower place to drain the water then you must raise the unit up on a table or stand of some sort to get the bucket higher than the drain.
was machine ever converted to use a drain hose ? reason I ask if it has , some models are not backwards convertible , as ports and holes inside the machine have been knocked out to allow for use with a hose , , if your machine has a hose port sticking out im betting this has been already done , as I've not seen units come from factory with them already installed , but do include conversion kit inside package with instructions
Attach a length of garden hose no longer than 5 feet, to the threaded drain hose connection that was supplied with your unit, to carry water to the drain. 1. Remove the drain-hole cover on the back left side of your unit. 2. Connect a garden hose to the threaded drain hose connector. 3. Push hose connector tightly to the drain-hole on Rear Grille with the arrow on the tab pointing UP. The hose attachment will accept a standard garden hose fitting. Do not over tighten the hose when connecting it to the hose connector, use a rubber washer and tighten by hand firmly without stripping the plastic threads. When being attached to hose connector drain hose connection, do not bend or kink the hose. The hose should lie flat from the dehumidifier to the drain.
It sounds like the unit should have came with a plug for the hole. You can probably obtain a plug from a home improvement or hardware store or even improvise one yourself. Also, make sure the unit is pitched so that the water actually runs towards the hose.
Some dehumidifiers don't require that the bucket be in place, when a drain hose is attached to the unit. I'm not sure that's the case with yours, because I'm unfamiliar with the Westpointe brand. You should also check the drain connection that the hose is connected to. It may be clogged, which forces the water into the bucket instead of draining through the hose. If you have something flexible like a long plastic Zip Tie, that can easily be run into the hose connection and slowly pulled back out, while rotating it should loosen any clogs. Be prepared for water to follow. Do not use a wire coat hanger to do this and be sure the unit is OFF and unplugged from the wall, before attempting it.
Hope this helped you to troubleshoot and solve the problem. Please let me know.
I had the same problem....raised the unit 3 feet off floor, the drain hose is 4feet long...
But the secret to getting unit to drain into hose if unit is set to Continous is......
TILT the unit back about 5 degrees with a half inch piece of wood under front wheels and
She will drain into hose instead of bucket....
IF this don't work , I will eat the [email protected]
Based upon my experience with the same problem on my Kenmore 54701 last summer: The condensate water collects in a plastic pan below the coils. This pan has a single drain hole where the water flows down into the bucket. When I suddenly found water puddling on the floor instead of in the bucket, I opened up the unit, and I found that the collection pan's drain hole had become blocked by "bioslime". I cleaned out the goo from the drain hole, and the problem was solved.
Please try the following:
1) Remove the bucket.
2) You will notice a round outlet/spout where the water drips from into the bucket.
3) Remove the plug from the backside of the unit (you will now see a hole to the bucket area).
4) Feed a hose through the hole from the back and attach the end of the hose to the round outlet/spout.
5) Place the other end of the hose on a floor drain outlet.
6) Put the bucket back into the unit.
When the unit is turned on, the water will now flow through the hose instead (into the floor drain). When you want to use the bucket again to capture the water, you will need to remove the hose.