I am trying to install an Java 6 update 20

The problem is it doesn't recognize Java 7. Install Java 6 (latest version) and it will work. You can have both Java 6 and 7 installed at the same time. As well make sure if you are running a 64bit machine you install the 32bit version of Java (so you will have 4 versions installed). Java 7 32 & 64 bit, Java 6 32 & 64 bit. I had the same issue and solved it this way.

did u try a hard reset?

Having the most recent Java application will ensure proper communication between Internet Explorer and the Messenger application. Please follow these steps to uninstall and reinstall your Java runtime environment. Uninstall and Reinstall Java
1.On your keyboard, hold down the Windows key and press the R key. This opens the "Run" command. 2.Type in appwiz.cpl and click OK. This opens "Add or Remove Programs." 3.Select Java and then click the Uninstall button. There may be multiple installed versions, so be sure to remove all of them. 4.Next, download and install the latest version of Java Runtime Environment 5.To ensure the update is effective please Clear the Yahoo! Messenger Cache 6.Restart Messenger to determine if the issue is resolved.
If the issue persists, try Resetting the Browser Configuration.

try to follow instruction on the link below to see if you can fix the problem

http://www.java.com/en/download/help/error_1714.xml

hope this helps.

go into Control Panel\Add/Remove Programs and scroll down to remove Java from my system. I click remove and it comes up with the window "Add or Remove Programs: Are you sure you want to remove Java(TM) 6 Update 13 from your computer".
I click yes and it says "Preparing to remove"
then configuring java.. and then come up with the window:"Fatal Error During Installation"

I've tried enabling logging.. it didn't work.. so that's all the info I can give, I have two HD's mounted.. if that helps.. I don't know. I tried using the install again.. it didn't work believe it or not . Anyway please help

go into Control PanelAdd/Remove Programs and scroll down to remove Java from my system. I click remove and it comes up with the window "Add or Remove Programs: Are you sure you want to remove Java(TM) 6 Update 13 from your computer".
I click yes and it says "Preparing to remove"
then configuring java.. and then come up with the window:"Fatal Error During Installation"

I've tried enabling logging.. it didn't work.. so that's all the info I can give, I have two HD's mounted.. if that helps.. I don't know. I tried using the install again.. it didn't work believe it or not . Anyway please help

Use JavaRA:

http://raproducts.org/

Works great for getting rid of older Java installs. Has links to the Java update pages inside the program too.

Also, try installing Firefox and use it to download Java installer.

Try to repair your OS.. ^^

Hi There,

As i understand you receive an error when you run the installed program.

Please uninstall the complete downloaded software and reboot the PC. Then download the latest Java JRE (Java Runtime Environment (JRE) 6 Update 7) to run all Java programs from the link given below,
http://java.sun.com/javase/downloads/index.jsp

Once you have installed the Java JRE, again install the program and test if it works.

It will work!!


Regards,

Olafsson.

no you don't. Just keep the most recent version.