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It's not the the amount of water.
Get a sauce pan, big enough that all the eggs fit, fill it up with water, to the top, but leave enough space so when you put the eggs in the water doesn't spill. Turn on the stove in high, when you see the water boiling drop the eggs in. For hardboil wait 10 minutes. A bit less, 8 minutes.
Yes, normally there is. Are you looking for an assembly manual or how to use the grill? If it's an assembly manual, the dealer you purchased it from should have one or call Customer Service 800- 793-2292. If it's how to cook on it go to Big Green Egg's website http://www.biggreenegg.com/ and click on Grilling and Smoking.
I have never heard of that happening. But, the lid of a Big Green Egg is heavy and some times the hinge springs either snap or get weak. Which makes it very difficult to open. But, sealing itself shut, because of high heat, I don't think so.
Hi, You can cook up to 12 large size eggs at one time in this steamer. Fill the base to the medium fill line, place the eggs over or close to the steam holes, and cook for approximately 35 minutes. If this helps, please rate this answer. Thanks! Hal
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