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First thing you want to do is print the print quality test pages. Using the up and down keys and the enter key, you want to go through menus as follows: Troubleshooting>PQ test. This prints unique single color pages for each cartridge. If you a small amount of each color it is possible that you may have defective cartridges. As well, one bad cartridge can cause all the colors to not print. Yellow cartridges are bad for causing this. Have you recently changed cartridges in the printer? You may have gotten a bad one, it happens, especially if you are using refilled or 3rd party cartridges.
This condition is typically caused by one of the cartridges failing. Try removing the black cartridge and printing (not copying) a test page. If this prints at near normal speed the black cartridge is at fault and should be replaced. If the printer still prints slowly then put the black cartridge back in and remove the color cartridge, then print a page. Replacing the cartridge that causes the slow printing with a fresh cartridge will resolve the issue.
Light/faint prints usually are a result from clogged ink or air bubbles between the cartridge and print head (thus changing cartridge wont fix problem). Try printing the test page print from the machine (Ink Management -> set/ok twice). Answer the question(s) in the display and repeat this up to five times. The colors should be improved after 1-3 test prints usually.
Light/faint prints usually are a result from clogged ink or air bubbles between the cartridge and print head (thus changing cartridge wont fix problem). Try printing the test page print from the machine (Ink Management -> set/ok twice). Answer the question(s) in the display and repeat this up to five times. The colors should be improved after 1-3 test prints usually.
microsoft logo is in colour and so its printing while everything else on test page is black so its not printing.
the problem is common.you need to do automatic deep cleaning for the ink flow to start once you install new cartridges.go to printer maintanance option and click the option deep cleaning .it will pull out the ink in printer head and it will start working.sometimes also requires cleaning twice.
thanks and do not forget to accept the solution.
I changed the black cartridge with the color cartridge.
Then when I have a letter to print, I change change (or write) the letter text to yellow, red or blue.
Then I can print out a letter.
By printing the text as yellow, red or blue the cartridge will try to print with only 1 color, but will print out black.
If you do not use one of these primary printing colors the out put will be unusable.
When you changed the cartridges, the printer automatically prits a test / calibration page. This page must be placed in the scanner, then you have to press the "scan" key (the green one). It will calibrate an align the system. Then you'll be able to print.
I just got off the HP help line. After changing my black ink cartridge a test page was printing each time I turned the machine on. This is very costly, in both time and ink as the cartridges themselves for this machine hold very little ink. I tried to learn from HP tech how to turn off the test-print while keeping my color cartridge empty. It turns out that you cant do it. HP requires you to keep buying and using cartridges whether you need them or not.If you buy the color ink it will use it up in its testings. And if you dont buy the color cartridge it will use up your black ink by printing the test each time you turn on the printer. The printer was inexpensive sure, but I'm paying for it in wasted ink.
Does it give the self test from the menu also in grey ?? if yes then
then either the print carriage assembly has aproblem or the main board
in that order.
If it prints fine in the self test then check the colour option in the
printing preferences of the printer driver, they might be set
inccorectly.Please correct them/
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