It seems that the bearings that control the dough hook, etc are stripped. What can I do to fix it
Hi JO18395. I believe you meant to say the ‘gears’ are
stripped... But, to
answer your question you will need to go “under the hood” to determine which
gear assembly has failed.
The
inspection and troubleshooting of the mixer transmission is a DITY capability,
particularly if your mixer is out of warranty. Just be sure to have the correct Part List
manual around when you start to disassemble your mixer. If you're lacking one, you can download it
from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click
on Customer Care>Locate Manuals&
Guides> and enter the 6 character model number, in this case K45SSW, and
then select the file under Parts List (1)
K45SSWH0.pdf
(341.41 KB) (be sure to check that it this matches your mixer).
Turn
to pages 4 & 5 titled: “Case, Gearing & Planetary Unit,” for the
disassembly, troubleshooting, and reassembly of your mixer, along with all the
parts. I suspect your culprit gear is
Illus. No. 8, Worm Gear, in Illus. No. 38, Worm Gear Bracket and Gear assembly. KA designs this gear to fail on purpose so
the rest of the mixer will not self destruct.
Once
apart you can check for any other unseemly wear and tear on the gears,
etc. You may find more parts that need
replacement than just a bad gear. You
may also want to consider replacing all the grease, particularly if gear debris
is suspended in it.
Besides
any replacement gear(s) and grease you might consider replacing the gasket
(Illus. No. 19) and “O”-ring (Illus. No. 34), too. I recommend using a food-grade grease that you
can order online (although I’ve seen automotive bearing grease used too – your
call).
It
can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here
are some links to several excellent websites that detail the disassembling/greasing
and reassembly of a KA Mixer.
Between
these three websites and their excellent pictures and descriptions and your
Parts List manual, you should now be able to completely disassemble and reassemble
your mixer.
If
you feel this is beyond your capabilities and will be too difficult to do by
yourself you can take your mixer to a local small appliance repair shop and
have them troubleshoot and fix your mixer. KA Customer Care can provide you with
the name and phone # of the closest authorized KA repair shop in your area or
you can do a Online web search, but be sure to get at least three estimates
before deciding to commit to one repair shop.
Good
luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. - hslincoln
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