turn on/off, unplug, wait a minute, plug back in, should reset.
take all paper out. check to see if any paper is jammed in the rollers. take color cartridge out to see if anything is blocking the ink, might have a speck of dirt on it. put back in. be careful if you touch it the area of ink dispensary.
go to application folder for your computer, dbl click icon for make of printer, for settings, check to ensure everything is order.
lastly, check make of printer trouble shooting web site for more information. hp has an awesome website for trouble shooting
hope this helps, good luck.
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