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Posted on Apr 29, 2010
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Color cartridge won't print

I left an empty color ink cartridge in the printer for a while. I just replaced it and now the color won't print. (Don't know if the 2 are related.) I ran the clean cartridge and test page and still nothing. The black cartridge is printing just fine. Any advice?

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  • Posted on Apr 29, 2010
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Joined: Apr 29, 2010
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Sounds like when your in the print page, go to layout to either print in black or in color. i'm sure you've done this already but thought i would mention
also try this, take out the color cartridge and put back in. turn off all systems and turn on again to see if it reconfigures.
lastly, HP has an awesome web site for trouble shooting, check this out.
hope this helps and good luck

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