Printer does not recognize new ink cartridge

Epson printer is out of cartridge or Epson printer won't recognize ink cartridge When you haven't properly installed cartridge, Outdated printer drivers and more. Follow the steps to fix the Epson printer out-of-cartridge issue:

·Remove and Reinstall the ink cartridge
·Clean the chip on the printer ink cartridge

Read the following steps to fix the Epson printer won't recognize ink cartridge

The Epson printer won't recognize ink cartridges due to ink cartridges not being installed properly, dried or empty ink, outdated printer drivers, and more.

Follow the steps to fix the Epson printer ink cartridge issue:

1. Check the ink cartridge
2. Reinstall the Epson ink cartridge
3. Clean Epson printer cartridge copper chip using a lint-free cloth.

Read more steps to resolve the Epson printer won't recognize ink cartridge issue.

This model printer may only let you use genuine printer cartridges. If you try to refill these ink cartridges it will not work because the cartridges have an embedded chip in the cartridge that detects the empty cartridge even though it has been refilled.

I had the same problem and was told by the store that sold it to me that some printer manufacturers do this on purpose as they make their most money on the ink they sell not the printer. I got rid of mine and purchased an ink jet black only printer as this is all I need anyway. A lot cheaper to use.

Epson Printers are sensitive in terms of Ink Cartridges.. The latest Epson Printers does not have ink reseter.. Ink reseter are already built-in on the ink cartridges.. The problem on this printer is when you have a cartridge on your printer, let say, 30% of the ink level, even though your ink is new, and you change it without using the right ink replacement method, it will recognize your ink as a 30% ink level. When your ink level drops to 0%, but you have remaining 70% of the ink, it does not recognize it anymore. The chip on the ink cartridge is already registered as an empty cartridge.

Make sure the protective tape covering the new cartridge has been COMPLETELY removed then reinsert. Your printer should tell you that a new cartridge is inserted and ask to print a test page, align etc. Otherwise your cartridge may have a faulty chip which simply wont read.
In which case you need to return it and get a replacement.

An ink tank which has once been empty is
installed. Replace the applicable ink tank with
a new one.
Printing with a once-empty or refilled ink
tank can damage the print head.
If printing is continued without replacing the
refilled ink tank, press the Stop/Reset button
for 5 sec. or longer to record the use of a
refilled ink tank.

Two possible causes..

1. The cartridge chip is telling the printer that it's expired

or..

2. The rubber bulb in the base of the cartridge can be pushed all the way in without any ink leaving the cartridge. If that's the case the non-return valve in the cartridge itself has failed. This condition results in the printer thinking it's empty so you need to take the cartridge back to the supplier and get a replacement.


Hope that helps even if I've missed a third possibility.

the new ink cartridge we purchased was bad. I will assume it was the sensors on the cartridge.

Best thing to do is just replace the the indicated ink cartridge. Reason being is that even though the cartridge still has ink in it, it is the metal contacts on the cartridge that have to communicate with the printers on-board memory. If the contacts on the cartridge are fouled and are not communicating with the printer, the cartridge is telling the printer that "I am empty and I need to be replaced", even if it is full of ink. This would apply to all six cartridges.