The "sender's" fax machine is attempting to RECEIVE a fax. This happens because they don't have the document fully inserted into the scanner before dialing. (According to HP's error code listing for "comm error 242" - http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=buu02549) This is not a problem of a bad connection. Bad line condition codes are 223, 224 and most of the codes starting with 23.
Interpreting Error Codes in Fax Communication Error...
Review fax error code definitions...
SOURCE: incoming Fax Error
Maybe depends on poor phone connection from this sender, caused by bad line or a transmitt problems. In faxsettings All fax, change "error correction" to off and "V34" faxspeed to slow, this will help.
SOURCE: comm errors
The fax machine needs to be reset. Simply shut off the machine, wait one minute, and turn on machine & fax. If turning off the machine does not clear your machine then you have to unplug the machine & follow the same procedures. Worked for me.
Prosperity Office Worker
SOURCE: What is a Comm. error 2001?
This is an error message you get because of poor line conditions, this is common when sending overseas.
Please follow the directions below for sending overseas.
Press (Fax). Load your document.
Press up or down arrows to choose
Overseas Mode.
Press OK.
Press up or down arrows to choose On (or Off).
Press OK.
then dial number and press start.
Testimonial: "Thank you for your good advice!"
SOURCE: We are having lots of problems receiving faxes.
There is a big chance this is a line problem, contact your phone line company before trying to fix or replace your Fax modem on the MFP.
Good Luck
2,244 views
Usually answered in minutes!
×